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No Map Share corrections

 
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KJR
Occasional Visitor


Joined: Aug 16, 2005
Posts: 18
Location: West Sussex

PostPosted: Tue Aug 18, 2015 4:17 pm    Post subject: No Map Share corrections Reply with quote

I have a Go 750 and for a while I haven’t been offered map share corrections and the box to the top right of the Home screen saying how many corrections is missing. Whilst it's not the end of the world (everything else works fine) it should work and is getting anoying.

On the device I can alter the trust level and all seems OK.

However on TT Home, if I go to Tools / Tomtom map share / map Share preference, the Trust level is stuck on Strict and the slider will not move to any other trust level. If I go to select countries none are shown. It does confirm that map share is on. As mentioned above the box that used to appear top right with map share information is missing.

I have completely removed TT Home from the computer and reloaded and at the same time done a factory reset on the device to no effect. I seem to remember this being discussed a year or so ago but searching the forum has not found anything of use. I have also googled and tried various ‘cures’ involving deleting various map share files form the map folder on the device, with no joy.

If anyone has been here and has the answer I will be very grateful. Otherwise I suppose it will have to be Tomtom support, which in my past humble experience has been little better than a chocolate fire guard.

I should add that I have another TT Sat Nav, being built in to my Mazda, which works fine with TT Home including map share.

Thanking you in hopeful anticipation.

Kevin

Edit:Embarassed, I found a thread back in 2010 that I instigated but was ultimately because Map Share was down. This is not todays's problem as the Mazda TT is working correctly.
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