9.058 for x40 released

PaulB2005 · Posted: Wed Sep 29, 2010 8:30 am Post subject:

Please at least report the issues to TomTom as they won't do anything without knowing the issues exist. The only issue I have is the 3-4 minute delay before the traffic bar appears. However trying to get TT to understand the problem and the fact it's not just me is prooving difficult. I'm just being told to reinstall the NavCore over and over which of course doesn't fix it.

MrT · Posted: Wed Sep 29, 2010 10:23 am Post subject:

The initial startup delay on Live Services is also a major issue for me.

This also manifests itself in that if it loses connection such as a GPRS blackspot, it takes as long again to re-establish itself and the data.

To compound this, when it loses data connection, it clears all the current traffic information from the device leaving you without any traffic information at all until a connection is re-established. The worst example of where this always happens is Northbound through the Dartford Tunnel with a major decision junction (A13 to A406 vs M25) around a mile away and it does not restablish connection before then.
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Drivelux

Andy_P · Posted: Wed Sep 29, 2010 12:27 pm Post subject:

Something odd is going on because this long delay you are reporting is not universal... It's MUCH shorter for me.

I just checked again, and on my 940 and 950 both running v9.058 the Traffic Bar appears on screen after almost exactly 20 seconds.
After that there's usually about another minute or two before the actual traffic details arrive (1'58" on today's test).

PaulB2005 · Posted: Wed Sep 29, 2010 1:08 pm Post subject:

Hmmm TT's fix is to backup, reset the device and re-log into LIVE Services. Which didn't work on the 2 occassions i tried.

Under NC 8.x it always appears in the first 2-3 seconds after the map appears and then usually logged in in under 30 seconds - unless it was a "bad day". Now i have to wait 3-4 minutes for the bar to even appear....

I'll try another reset later or tomorrow but i'm not hopefull.

Timed run (mm:ss)

Switch on = 00:00
Map Appears = 00:10
GPS Lock = 00:14 (Indoors!!)
Traffic Bar Appears = 02:43
Traffic Logged In = 03:15

Andy_P · Posted: Wed Sep 29, 2010 1:13 pm Post subject:

I do sometimes wonder what we could achieve with all our extra free time if we didn't own TomToms....

Tomo · Posted: Wed Sep 29, 2010 5:22 pm Post subject:

psyskiesman · Posted: Wed Sep 29, 2010 7:56 pm Post subject:

Out of interest I have timed my GO740LIVE and found the following;

Timed at 17:00
Switch On = 00:00
Map Appears = 00:09
GPS Lock = 00:11 (Indoors)
Traffic Bar Appears = 02:43
Traffic Logged In = 04:51

Timed at 18:00
Switch On = 00:00
Map Appears = 00:09
GPS Lock = 00:32 (Indoors)
Traffic Bar Appears = 02:58
Traffic Logged In = 10:00 plus, still trying to connect to server!!!!

Timed at 19:00
Switch On = 00:00
Map Appears = 00:09
GPS Lock = 00:27 (Indoors)
Traffic Bar Appears = 02:41
Traffic Logged In = 04:31

So, I guess I'll always see my map after 9 seconds. Assuming I've already had a lock in my current location, I can expect GPS lock in 30 seconds or under. Traffic bar appears always in under 3 minutes, and traffic log in under 5 minutes. I'll try again at the weekend in a different location to my home.

MRCC · Regular Visitor Joined: Apr 06, 2008 Posts: 82

MrT · Posted: Thu Sep 30, 2010 7:25 am Post subject:

The network connects immediately so the device is not waiting for the network. The delay seems to be after this and NO Live Services will work for around 3 minutes. If you try any you get the cannot connect to live services.

It makes no difference having sat lock, a route planned or starting from standby or a reset.

There is also the issue that the traffic bar spins its wheel icon, then it goes to a traffic bar with a straight white line then a minute later the icons and delays appear.

Is there a realtionship between the people who get the 3 minute delay and those who previously had the 1008 SIM error with 1.054? I had both issues.
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Drivelux

MrT · Posted: Thu Sep 30, 2010 8:22 am Post subject:

Even more annoying is that my Go was showing many traffic delays on my route and now it is showing none, but the TT Routes on the web (J22-J24 clockwise on M25) is showing delays and also the JAM CAMs (J23) are showing near stationary traffic. No doubt I will soon get stuck in it.
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Drivelux

MrT · Posted: Thu Sep 30, 2010 12:33 pm Post subject:

I noticed another oddity with 9.058 today. I was not getting my POI warnings today even though my POIs were all set up to warn. I looked under settings at show POI on map and they were all ticked but on the next screen where it comes up with the "Show on 3D" and "Show on 2D", neither was ticked although I had previously ticked the "Show on 2D" box. Once I ticked the 2D box again, my POI warnings started working again.

HD traffic had loads of not connecting to the server around 9:15 this morning whilst other Live Services were working.
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Drivelux

psyskiesman · Posted: Thu Sep 30, 2010 5:16 pm Post subject:

I had a chance to time my GO740LIVE today, away from home, so it had no idea where I was.

Switch On = 00:00
Map Appears = 00:09
GPS Lock = 02:43
Traffic Bar Appears = 03:51
Traffic Logged In = 04:55

So times were pretty much the same as when trying it at home in a known location; but here's the amazing thing; I was sitting on a train travelling at 106MPH!

mikealder · Posted: Thu Sep 30, 2010 5:43 pm Post subject:

Most trains capable of over 100MPH these days are fitted with Athermic coated glass side windows which will attenuate the GPS signal. Combine this fact with fairly high speed with a metal roof I think the 2:43 to acquire a signal is actually quite good.

A couple of years ago you wouldn't have got a signal at all - Mike

Andy_P · Posted: Thu Sep 30, 2010 6:46 pm Post subject:

But we still don't know why the traffic bar is taking so long to appear for some people.

davedoubledecks · Posted: Thu Sep 30, 2010 8:56 pm Post subject:

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