TT BT GPS unhappy in warm weather?

Chocki · Occasional Visitor Joined: Jun 16, 2004 Posts: 21

By the way, my serial number started with X 309.......

NMatthew · Posted: Thu Jul 08, 2004 7:12 am Post subject:

You need to report the fault at www.tomtom.com (click on Support).
Make yourself an account there, search the FAQs and then you'll be able to e-mail them. You'll get an incident number in return.
The support people will respond, probably suggesting you let the battery fully discharge and then recharge it. If that fails they will give you the URL for getting an RMA number and sending it back.
I don't think the repairs department take things back unless you've been through support.

Neil
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Audi TT Coupe Quattro
BMW 535d M Sport Touring

andrewh · Posted: Thu Jul 08, 2004 9:44 am Post subject:

Neil,

I just received a new TT BT and it has serial number X4060XXXXXX. I suspect that they are constantly updating the thing. I am yet to have heat related problems but do not leave it in sunlight for too long. I keep it in the central armrest cubby hole which is probably not too hot.

Andrew

Chocki · Occasional Visitor Joined: Jun 16, 2004 Posts: 21

Thanks for the info Neil, just filled in the e-mail as per instructions. Now to see how fast support respond.

gokhart · Posted: Thu Jul 08, 2004 11:11 pm Post subject:

oh dear, mine is a X40400.....
hmm... hope I don't experience problems. Only had it 2-3 weeks now

lost_boy · Posted: Sat Jul 10, 2004 9:57 pm Post subject:

My TomTom Bluetooth GPS will turn on and off, but the green light stays on constantly and it is not possible to make a blutooth connection.

Unlike the rest of you though, my fault doesn't seem to be heat related. I never leave it in the glove box, but always take it with me when I leave the car. It was working perfectly when I popped to the shops, but after being switched off and walked round sainsburys this afternoon, it started displaying this fault.

I've emailed tomtom, and am currently discharging the unit to see if that will solve the problem. Am guessing I will end up sending it back for repair though Crying or Very sad

Chocki · Occasional Visitor Joined: Jun 16, 2004 Posts: 21

Lost Boy, your fault is exactly the same as what I experienced, and a brand new BT GPR receiver arrived about a half hour ago, 1 week after my first contact with TT, not to bad I'd say, cost me nothing either.

Status reported that my receiver was repaired, but the replacement starts with the serial code X406 so is new.

Now to test it, and I have a nice long drive down to London in a bit as well.

lost_boy · Posted: Fri Jul 16, 2004 9:48 am Post subject:

Sent my gps unit back yesterday, so hopefully should have a new one back in a week or so Smile

gokhart · Posted: Fri Aug 06, 2004 5:25 pm Post subject:

what serial numbers are the new TT Bluetooth receivers coming with at the moment.

Anyone had any problems with the 40's ??
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gokhart · Posted: Fri Aug 06, 2004 5:26 pm Post subject:

carl_w · Lifetime Member Joined: Mar 13, 2004 Posts: 242

Is the serial number on the barcode? Mine's rubbed off Sad

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