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alfajerry
Occasional Visitor
Joined: Apr 20, 2009
Posts: 14
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 Posted: Mon Apr 20, 2009 9:21 am Post subject: 2150 max help appreciated |
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Hi Guys, hope someone can help me with this.
I registered the product and checked for updates, the website showed an update to the operating system, I downloaded and installed it.
Then I paid for and downloaded Freshmaps, at the end of the install I got the following message:
'An error has occurred while extracting the archive (1133)'
This meant that the 'Navigation' option on the start screen was 'greyed out' and not available.
I then tried to restore from the backup I had made previously.
At the end of the process I got this message:
'An error occurred at the copy process (1094).
I tried to download the operating system update again using Navigon Fresh but when I connect the 2150 I get the message:
'No Navigon software was found on this card. Please insert a card containing MN software'.
At this stage i phoned Navigon support, to be told to press and hold the reset button for 30 seconds, which has not worked, I still have no navigation option.
Any ideas, anyone?
Many thanks,
Jerry |
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keith405
Regular Visitor
Joined: Jul 30, 2005
Posts: 61
Location: Scotland
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| Posted: Thu Apr 23, 2009 6:53 pm Post subject: |
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I think i had the same problem what i did was go into my folder that i saved my backup in then copy everything back to the card again.
_________________
TT 920
Acer N35 & Destinator PN |
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alfajerry
Occasional Visitor
Joined: Apr 20, 2009
Posts: 14
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| Posted: Fri Apr 24, 2009 8:19 am Post subject: |
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Thanks Keith, I tried that, no go.
Navigon support have finally emailed me back, four days later, to say that they are having problems with Navigon Fresh and all should be OK on Monday.
We'll see. |
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keith405
Regular Visitor
Joined: Jul 30, 2005
Posts: 61
Location: Scotland
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| Posted: Fri Apr 24, 2009 8:26 am Post subject: |
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Good luck for Monday then hope you get it fixed.
_________________
TT 920
Acer N35 & Destinator PN |
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alfajerry
Occasional Visitor
Joined: Apr 20, 2009
Posts: 14
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| Posted: Tue May 12, 2009 9:34 pm Post subject: |
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In the end it turned out that the abortive attempts to update while Fresh was iffy had  the unit and I had to get a replacement.
Navigon support are very slow on emails but slightly more knowledgeable than telephone support.
All the best,
Jerry |
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