Just bought the new tom rom 720 live

[jamsie]

Hello,

Just bought the 720 live and i cannot use it like my tom tom 1 new edition on my p.c. If that stupid girl at tom tom could understand what i was talking about it would have been fine, but alas she didnt, i want to use my tom tom on my p.c screen with my keyboard, when i click OPERATE MY GO i get an answer back cannot connect no functionality. I hope all you boffins who use these things can help...


Many Thanks

James (so illiterate about this)

[uffe73]

[Tim Buxton]

There is no 720 Live, is there? There's a 720T and a 740 Live, I think.

Anyway, your problem probably lies with the fact that TomTom have a habit of releasing software for the units before the required .dll for PC operation is available. It will turn up eventually, if that's any consolation.
_________________
Tim

[jamsie]

A big thank you for the very quick replies about my 740live,,,soryy i9 said it was a 720 but you were right. How come they can CON people like that, i asked the guy at Halfords if it was all working and he said yes, and as for the DUMB girl in Holland, 20 mins on the phone and she said she would e mail me or call, well i did get the e mail with RESOLVED on it. I did send a return e mail saying please let me know whats going on, so as soon as they let me know i will post it...

Many Thanks

James

[mikealder]

As Tim has said earlier in the thread the problem lies with a missing file that the TomTom Home software needs to download for this feature to work, when TomTom make it available it will be automatically downloaded then the feature will work - just keep trying with the device - Mike

[Larok]

Not just your device, it's the same with my 940.

[jamsie]

Just spoke to Tom Tom who admitted that the thread to operate the 720 on the P.C. is missing. H e said he would send me an e mail when it will be available. I told him it was very naughty of Tom Tom to sell products that are not fully functional, he didnt even offer me a free subscription to 1 months traffic....anyway lets see how long this takes to fix.

James

[prl100]

What a pain in the arse!

I hadn't yet noticed that this feature doesn't work, that means that at the moment you can't add locations from GoogleMaps from your PC to your TomTom.

I know it now has Google search built in, but I would still imagine using the PC version sometimes, as it is just easier when you can see the location using satelite imagery.

Also is there a way of setting up a PIN number without a PC? I hadn't gotten around to doing that just yet, so it is quite insecure should it be stolen.

This device is looking more and more unfinsihed every day!

[Larok]

I have to say, I think the x40 range are incredible bits of tech. Is it possible all the downers you have seem worse because you don't really need one?

[prl100]

[gardenshed]

if you have a pc the pin number is useless and can be disabled by anyone connecting to the unit, so therfore your home address and other details you are trying to secure are there to be seen, if you dont want info to be read, dont put it on the unit!! for instance, a street near your home address is sufficient to calculate a route home and keeps your home address secret.

edited for spelling errors

[jamsie]

to all tom tom 740 live owners please note you can use it on your p.c.
seems they downloaded the thread needed, thanks again for all your help. just about to try it out

[Andy_P]

The .dll file required to run the on-screen emulator in home is now available for the 940 as well.

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