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Is MapShare currently working?

 
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markdj
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Joined: Sep 13, 2008
Posts: 6
Location: Northern Ireland

PostPosted: Sat Sep 13, 2008 7:35 pm    Post subject: Is MapShare currently working? Reply with quote

Hi

I have just got a TT1v4 and have installed TomTomHome and updated the software and firmware to the latest. The firmware is now running at v8.010.

Upon connecting my device I can submit corrections to mapshare no problem but the software still says that my map is 52 weeks out of date and there are 30 thousand Mapshare updates to download. If I click on the mapshare link to download updates it says there are no updates available. I have the UK and ROI map installed.

Also, if I go to the Mapshare Preferences in the TTH software there are no countries listed. On the 2nd tab all the boxes are checked for updates.

Anyone have similar issues?
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Sat Sep 13, 2008 10:19 pm    Post subject: Reply with quote

This is usually an indication of TomTom's servers acting up (again .... sigh Mad ). Nothing wrong on your part. Usual remedy is to try again later .... a couple of hours ... the next day, maybe.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Sep 15, 2008 11:16 pm    Post subject: Reply with quote

It wasn't working when I tried just now....
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Tumbleweed
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Joined: Aug 30, 2004
Posts: 315

PostPosted: Mon Sep 15, 2008 11:35 pm    Post subject: Reply with quote

Eaxctly teh same symptoms for me, it wasnt working for me on Sunday with a new 520, but worked first thing Monday morning. I had rebooted my PC so maybe that was it or maybe a glitch at the TT end?
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue Sep 16, 2008 12:38 am    Post subject: Reply with quote

It COULD be your PC, but 99% of the time it is TT's servers.
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markdj
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Joined: Sep 13, 2008
Posts: 6
Location: Northern Ireland

PostPosted: Tue Sep 16, 2008 8:07 am    Post subject: Reply with quote

Just got an update from Mapshare last night so looks like it was the Mapshare servers that were down.

Thanks for your help
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