No Speech from TomTom 1v2

popasmurf · Occasional Visitor Joined: May 03, 2007 Posts: 22

I have a Tomtom One v2 onwhich the spoken direction's have stopped working.When you first switch on on you get the the tomtom sound so I know thw speaker is working but that is the only sound I get.It was working fine but all of a sudden the speech stopped working.I have done a Reset and a restore Factory defaults without any luck.Any ideas please?.
Thanks. Crying or Very sad

mikealder · Posted: Mon Jul 07, 2008 6:48 am Post subject:

Go to Change Preferences/ Change Voice and see which voice is selected, also is it greyed out (it shouldn't be), scroll through the list to locate the one you want to use.
If it isn't the above what output volume is selected, tap the lower left corner of the screen to access the volume slider - Mike

Andy_P · Posted: Mon Jul 07, 2008 12:33 pm Post subject:

Hope that fixes it, but I'm concerned when you say "When you first switch on on you get the the tomtom sound"...
You SHOULDN'T get that sound when you just "switch on", only after a re-boot.

popasmurf · Occasional Visitor Joined: May 03, 2007 Posts: 22

mikealder · Posted: Mon Jul 07, 2008 7:39 pm Post subject:

Is there anything for Speaker Preferences if you go through the change preference menu options, I don't think there should be but I am little lost as to other suggestions.
When you checked the voice wasn't greyed out can you scroll through the various voices to see if any appear in colour and if so does pressing test make it speak - check all langauges rather than just UK - Mike

popasmurf · Occasional Visitor Joined: May 03, 2007 Posts: 22

Andy_P · Posted: Mon Jul 07, 2008 8:44 pm Post subject:

What software version are you on? (tap satellite strength bars and read off next page)

You could try re-installing software:
1. Make full backup with Windows Explorer (see FAQs for instructions)
2. With Explorer, DELETE all the LOOSE files on on the TT (i.e NOT in any folders) (DO NOT delete any folders)
3. Again with Explorer delete the contents of the "program" folder in "My documents/ TomTom/Home/ Downloads/ Program". (Path may be different on your machine, you can check the location in Home itself with Tools menu/ Home Preferences/Folder locations)
4. Connect TT to computer and run Home.
5. Home should automatically check for updates and prompt you to install them, if not:-
6. Click "Update my TomTom - wait to see what it offers you.
7. Select the Application update and wait for it to install.
8. Click on 'Device - Disconnect Device', wait for it to re-boot and ask if you want to connect to the computer, select "No" and when you see the normal navigation screen, turn off and disconnect.

dhn · Posted: Mon Jul 07, 2008 9:10 pm Post subject:

May I also suggest the Clear Flash tool?

Andy_P · Posted: Mon Jul 07, 2008 9:12 pm Post subject:

You may!

Good thinking. Try that first, popasmurf....

popasmurf · Occasional Visitor Joined: May 03, 2007 Posts: 22

popasmurf · Occasional Visitor Joined: May 03, 2007 Posts: 22

dhn · Posted: Tue Jul 08, 2008 1:05 am Post subject:

Andy_P · Posted: Tue Jul 08, 2008 1:20 am Post subject:

popasmurf · Occasional Visitor Joined: May 03, 2007 Posts: 22

popasmurf · Occasional Visitor Joined: May 03, 2007 Posts: 22

I have just taken the SD card out of tomtom and put into Pc's card reader and TomTom Home started straight away!!.So I am going to try the advice given and come bavk and let you know how I get on.
Thanks everybody.

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