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Backing up favourites
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Tue Apr 22, 2008 6:40 pm    Post subject: Reply with quote

Quote:
I take it the number is the one under the battery cover?


Yes
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Coaster2
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Joined: Mar 11, 2006
Posts: 113
Location: Nottingham

PostPosted: Tue Apr 22, 2008 7:22 pm    Post subject: Reply with quote

That's the number that I've been using but no joy. Crying or Very sad
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Pocketgps
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Joined: Nov 16, 2004
Posts: 2145
Location: Midlands, UK

PostPosted: Tue Apr 22, 2008 7:54 pm    Post subject: Reply with quote

Does not work for my i3 either.

My i3 came in a sealed box on offer a couple of years ago from Quick Save. There was NO yellow card included with it so cannot register it on the Garmin web site.

Sent several emails to Garmin at that time but never received a single reply.
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bumpkin
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Joined: Feb 08, 2006
Posts: 264
Location: Herefordshire

PostPosted: Tue Apr 22, 2008 8:37 pm    Post subject: Reply with quote

Pocketgps wrote:
Does not work for my i3 either.

My i3 came in a sealed box on offer a couple of years ago from Quick Save. There was NO yellow card included with it so cannot register it on the Garmin web site.

Sent several emails to Garmin at that time but never received a single reply.

Mine came from Somerfield on a similar offer, no yellow card. Still managed to register the thing though. I think you only need your serial number to do this via the Garmin web site. The serial numbers on the units can be hard to read, try looking on the top of the box it came in if you still have it, there should be a white stick on label with a bar code and the serial number on it.
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Chas
Garmin i3, Quest & StreetPilot 2720 with GTM10
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Coaster2
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Joined: Mar 11, 2006
Posts: 113
Location: Nottingham

PostPosted: Wed Apr 23, 2008 9:13 am    Post subject: Reply with quote

My i3 Serial No is 7xxxxx1. I've put it into Paul's link several times and all I get is no updates available.

The map is way out of date now. I kept getting directions for non existant traffic islands on the A66 and, on the A1, was apparently driving across a field.

Serial Number Removed by PaulB2005
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VEGG
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Joined: Mar 01, 2006
Posts: 18
Location: WALES

PostPosted: Wed Apr 23, 2008 10:47 am    Post subject: Reply with quote

Phone garmin directly and speak to them. I bought mine from staples some years ago, didnt have the yellow card i phoned garmin and they asked for the serial number and then gave me the "coupon code". which at the time allowed me a free update cd.
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Wed Apr 23, 2008 11:19 am    Post subject: Reply with quote

The yellow card is the unlock code for the maps the unit ships with and is NOT needed to register with Garmin. Only the Serial Number in the battery compartment is.

I've tried Coaster2s serial number and i can't get it to work either.

I would contact Garmin to see if they can sort out why your unit isn't apparently elligible for an upgrade.

On the other hand with the maps running at ~£50 and a new Nuvi 200 with news maps costing ~£100 it might be worth considering an new unit...
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Coaster2
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Joined: Mar 11, 2006
Posts: 113
Location: Nottingham

PostPosted: Wed Apr 23, 2008 11:35 am    Post subject: Reply with quote

Thanks Paul, I think you're right. Having thought about it, I will probably buy a Tom Tom. I emailed Garmin about this problem and I haven't received a reply. I emailed them last year and didn't receive a reply to that either.

I just hope that the Tom Tom people have a better level of service.
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VEGG
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Joined: Mar 01, 2006
Posts: 18
Location: WALES

PostPosted: Wed Apr 23, 2008 12:45 pm    Post subject: Reply with quote

Dont e-mail them phone them i think they have a free phone number
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Scarecrow
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Joined: Jun 09, 2006
Posts: 185
Location: Kent

PostPosted: Wed Apr 23, 2008 12:45 pm    Post subject: Reply with quote

I've had a similar problem with a 360 - no updates available - despite it being two years old now. When I looked into it further, it would appear that despite registering it correctly, the Garmin site seems to think my Nuvi is running America maps and not Western Europe.

Think a phone call is the only way I will get mine sorted.
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