| View previous topic :: View next topic |
| Author |
Message |
tomtomdave
Occasional Visitor
Joined: Dec 13, 2007
Posts: 18
|
 Posted: Tue Apr 08, 2008 9:43 pm Post subject: Why is my new map out of date |
 |
|
TOMTOM ONE V3 UK map 715.1689
It says its 29 weeks old and wont let me download and map share update?
can anyone help please. |
|
| Back to top |
|
 |
dhn
Frequent Visitor
![]()
Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
|
| Posted: Wed Apr 09, 2008 12:07 am Post subject: Re: Why is my new map out of date |
|
|
| tomtomdave wrote: | TOMTOM ONE V3 UK map 715.1689
It says its 29 weeks old and wont let me download and map share update?
can anyone help please. |
Ignore the message. It's TomTom's servers acting up (again... and again ... ).
There is also some issue as to whether mapshares are working (again). Some are getting them the last 24 hours or so; some (including me) are not.
Fortunately, in most cases, the functionality of the unit is better than that of the TTHome software. |
|
| Back to top |
|
|
LesP2008
Lifetime Member
![]()
Joined: Apr 05, 2006
Posts: 524
Location: Herts
|
| Posted: Wed Apr 09, 2008 7:42 am Post subject: |
|
|
I got them on Monday, now for the last two days nothing.
Perhaps they are gearing them up for the onslaught of millions of happy customers updating their new 930's  |
|
| Back to top |
|
|
AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
|
| Posted: Wed Apr 09, 2008 8:40 pm Post subject: |
|
|
When I last got this I turned off mapshare on the device, deleted all updates from the device (you can do this through Home but I can't remember how) then disconnected the device and closed Home. Somewhere within the home folder structure there is a folder with all of your updates in, delete this. Now reneable mapshare on the device and reconnect and it should download again.
Oh back EVERYTHING up (device and the folder in Home) before you start!
Andy |
|
| Back to top |
|
|
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Thu Apr 10, 2008 2:38 pm Post subject: |
|
|
| I don't think that will help this time... definitely something screwed at their end. |
|
| Back to top |
|
|
dhn
Frequent Visitor
![]()
Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
|
| Posted: Thu Apr 10, 2008 2:43 pm Post subject: |
|
|
| Andy_P2002 wrote: | | I don't think that will help this time... definitely something screwed at their end. |
It worked for me yesterday, Andy. I hadn't received mapshares for at least a week for my NA 710 map on my 720. Yesterday, via Home--Mapshares, removed all changes made by others. (did NOT remove any files via Explorer). I then applied Update and this time there WAS a mapshare dl and now is shows 16,000+ changes where before it was stuck at 2971. |
|
| Back to top |
|
|
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Thu Apr 10, 2008 2:55 pm Post subject: |
|
|
Just tried it again - and this time it DID work! 
No idea why it didn't when I tried it a couple of days ago.
Also, this is the first time that it has worked for me by only having to remove OTHER peoples corrections. In the past I've had to remove mine as well, which is a REAL pain! |
|
| Back to top |
|
|
tomtomdave
Occasional Visitor
Joined: Dec 13, 2007
Posts: 18
|
| Posted: Mon Apr 14, 2008 11:11 am Post subject: |
|
|
hi all thanks for the replies, all (sort of) sorted now (just down to tomtom customer support now)
cheers. |
|
| Back to top |
|
|
3GGG
Frequent Visitor
Joined: 26/09/2002 13:55:07
Posts: 269
Location: United Kingdom
|
| Posted: Mon Apr 14, 2008 12:47 pm Post subject: |
|
|
Is there a trick to getting the TT ONE 3rd edition to work with Mapshare? - It says my map is 30 weeks out of date and there are 19333 free corrections waiting, but when I ask for updates it says there are none!
If I go to the Home Mapshare preferences under the select countries tab it says No items available.
This is with the latest Macintosh TT Home 2.2.28 |
|
| Back to top |
|
|
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Mon Apr 14, 2008 12:54 pm Post subject: |
|
|
| 3GGG... see my other post from this morning in this forum HERE |
|
| Back to top |
|
|
tomtomdave
Occasional Visitor
Joined: Dec 13, 2007
Posts: 18
|
| Posted: Mon Apr 14, 2008 12:59 pm Post subject: |
|
|
| 3GGG wrote: | Is there a trick to getting the TT ONE 3rd edition to work with Mapshare? - It says my map is 30 weeks out of date and there are 19333 free corrections waiting, but when I ask for updates it says there are none!
If I go to the Home Mapshare preferences under the select countries tab it says No items available.
This is with the latest Macintosh TT Home 2.2.28 |
Hi mine was not linked to my tomtom account, when I tried to link it I could not because I have linked another tomtom one v3, this one had failed so it was sent back, the replacement will not link because of the 6 month limit, so I have asked tomtom support to change the device code in my account to the replacement unit, I am still waiting for them to do it!!! |
|
| Back to top |
|
|
3GGG
Frequent Visitor
Joined: 26/09/2002 13:55:07
Posts: 269
Location: United Kingdom
|
| Posted: Mon Apr 14, 2008 1:10 pm Post subject: |
|
|
| Andy_P2002 wrote: | | 3GGG... see my other post from this morning in this forum HERE |
Thanks most interesting - I'm getting no items available still (under select countries).
I just got an email from TomTom asking me report back on customer satisfaction - I'll certainly be saying a few things!
Edit: Even their online survey submit button failed! - I give up. |
|
| Back to top |
|
|
|
![]() Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
| Back to top |
|
|
|
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
