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GO 720 v7.020 Update
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lostinkent
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Joined: Oct 17, 2007
Posts: 3

PostPosted: Thu Oct 18, 2007 7:58 pm    Post subject: Reply with quote

mikealder wrote:
The issue of back up cannot be stressed too highly:


Thanks for the advice.

I suppose I innocently thought of the tomtom as a consumer device somewhat like a dvd player or a mobile phone, and that it would just #work# Rolling Eyes .

Only after encountering problems did I start looking at your excellent forum. I thought the the Home bakup option was to save any personal favourites & POIs, and as the machine was new I obviously had none yet. I also asumed (foolishly) that the basic firmware would be on the disk which came with it or else easily downloadable from the tomtom site. Actually the support section only offers downloads of manuals for the Go.

Given the uncertainties, I would think that tomtom would advise to make a backup when you click on a new firmware version, before it's downloaded. It would save hassle for all of us: newbies, forum experts and tomtom support team.

You live and learn.

thanks again. Smile
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham

PostPosted: Thu Oct 18, 2007 10:43 pm    Post subject: Reply with quote

Over the last two months, I have had and returned four faulty GO720s. Collected the fifth yesterday, but had to wait until evening to start playing. I then spent a good three hours getting it all to work - install, uninstall, delete, copy, reset, everything. So for one day's usage, it's working fine now. Time will tell how it progresses - three of the previous four worked fine for a while.

But I have to say if this were my very first TT GO, it would have gone back for a refund and I'd never have gone near a Tom Tom device ever again. Back in May 2005, I bought a TT GO300 as a complete novice to satnav. It worked straight out of the box, it never went wrong and it never let me down. I sold it to a mate 18 months ago and (I see him every week) he's never had it go wrong, never been let down - he has NEVER used the reset button.

The GO720 is a super machine, which I seriously want in spite of all the troubles they've given me. But how I wish Tom Tom could get back to the solid reliability of my first GO!
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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Oldboy
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Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK

PostPosted: Fri Oct 19, 2007 6:53 am    Post subject: Reply with quote

DennisN wrote:
But how I wish Tom Tom could get back to the solid reliability of my first GO!
I think we can all say "Amen to that".
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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algypan
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Joined: Apr 30, 2006
Posts: 84
Location: Barry South Wales

PostPosted: Sat Oct 20, 2007 3:52 pm    Post subject: Reply with quote

I just downloaded version 7.131 and it works ok on my old version TT1
I find that this device is completely reliable
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pete1336
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Joined: Jul 22, 2006
Posts: 274
Location: North Wales

PostPosted: Sat Oct 20, 2007 4:40 pm    Post subject: Reply with quote

Well, I can confirm that the 7.020 firmware has not resolved the loss of PGPS speed cam typed warnings which I and others have sufferd from since the start. Tomtom must have known about this issue for some time now and have still not resolved it. Shame on you Tomtom, poor customer support indeed.
Whilst I'm here can anyone confirm that this firmware does now allow SDHC cards to be used....or not?
Thanks Very Happy
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sun Oct 21, 2007 9:21 am    Post subject: Reply with quote

pete1336 wrote:
Whilst I'm here can anyone confirm that this firmware does now allow SDHC cards to be used....or not?
Thanks Very Happy
I have an 8GB SDHC loaded to my 720 and it works - well sort of, when connected to the PC it reports the card as a 4GB card, as I have less than 4GB of data on the card I am not too worried.

I will throw some additional music on the card later this week and see if the full capacity shows up.

The actual card I am using is a PEAK MLC 8GB, Class 6, I got it from CPC at a cost of £53 see Here they do a 4GB version of this card which is around £30 IIRC - Mike
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BG
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Joined: Jun 11, 2005
Posts: 22

PostPosted: Sun Oct 21, 2007 6:59 pm    Post subject: Reply with quote

SDHC has always worked for me, well my Sandisk 4gb does. After the update both windows and HOME see the card while installed in the 720 which did not work prior to the firmware update. Pretty sure I mention in my 2nd post right at the beginning of the thread!!!!
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