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Post code help !!

 
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lyngarth
Occasional Visitor


Joined: Sep 15, 2005
Posts: 56

PostPosted: Mon Sep 10, 2007 7:52 pm    Post subject: Post code help !! Reply with quote

Hi
Right I have a new 720, and for the last week it has been fine, have been downloading updates as and when, and been very happy with it.

But tonight, I logged into Home (2.0) and it had some post code updates, which I did, but after doing so I now can't use the postcode to find an address. If I try to put one in...like SP2 0PP all that comes up on my tomtom is the first part, SP2.

Now this worked fine before the update tonight, so I thought I would just restore my tomtom, as I made a copy right out of the box, but when I try to do so, it tells me there is no backup. I have made 3-4 over the last week via the home software but it never saved one.

So I then looked in home under " Show contents of my go" and there is no post code to be seen, and I'm sure there was before tonight.

So I was wondering if anyone here with a 720, could please help me out, by e-mailing me a copy of the post codes for my 720, and also tell me where they should go, I take it in the map folder, but not sure.

Many thanks

Dellboy

P.S I have e-mailed tomtom about this, but I know they are not to fast in replying.
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vroomfondel
Regular Visitor


Joined: May 12, 2006
Posts: 224
Location: Hampshire

PostPosted: Mon Sep 10, 2007 8:01 pm    Post subject: Reply with quote

Non-one can legitimately email you the postcode file but you may have a copy somewhere.
Does your folder called zip, at the top level, on your TomTom have a file in it called Great_Britain.Postal ?
If not it should be where TTHome keeps its backups on your PC.


Last edited by vroomfondel on Tue Sep 11, 2007 7:51 pm; edited 1 time in total
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lyngarth
Occasional Visitor


Joined: Sep 15, 2005
Posts: 56

PostPosted: Mon Sep 10, 2007 8:07 pm    Post subject: Reply with quote

Hi
the zip file is empty and for some reason tomtom has not made any backups on my computer. Like I said I did backup 3-4 times, using home, and every time it said backup was complete ( or words to that effect) but it was only tonight when I needed it I found it had not backed up at all.

Anyway thanks for the quick reply, looks like I will have to wait to see what tomtom come up with, no doubt it will end up costing me some more money!!!

Cheers Dellboy
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vroomfondel
Regular Visitor


Joined: May 12, 2006
Posts: 224
Location: Hampshire

PostPosted: Mon Sep 10, 2007 10:38 pm    Post subject: Reply with quote

Don't rely on TTHome for backups, instead use the Windows method in the faqs on this site.
There still might be something on your PC under
Code:
C:\Documents and Settings\"yourname"\My Documents\TomTom\HOME\Backups\...


Check manually.
_________________
TT Navigator 6.030 on Acer PDA.
Sitting on shelf: TT510 & Navman ICN
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xda
Lifetime Member


Joined: Mar 11, 2004
Posts: 1199
Location: Park Gate

PostPosted: Tue Sep 11, 2007 5:44 am    Post subject: Reply with quote

The Post Code files should be in the ZIP directory on the 720, it should contain 4 files totalling 10.7MB.
There are 2 files for Great Britain and 2 for the Nederlands.

I take it you didn't copy the whole of the contents of your 720 to another drive or directory when you first got it before making any changes/updates.
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8
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