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Not connecting to my computer

 
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Stormin
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Joined: Dec 31, 2004
Posts: 29

PostPosted: Thu Mar 15, 2007 6:08 pm    Post subject: Not connecting to my computer Reply with quote

I know its an old go, but its never been a moments problem, any way tried to connect to my PC today and its not connecting. Help any idea's any one.
Even tried looking for it being attached on my computer icon.

Have tried switching on after connecting, no joy.

Tried it via Tomtom Home and its says not connected.

Even tried another usb cable
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Thu Mar 15, 2007 6:37 pm    Post subject: Reply with quote

Have you tried a reset of the TomTom then try it on the computer again - Mike
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george57l
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Joined: Jan 17, 2006
Posts: 73
Location: UK

PostPosted: Wed Apr 25, 2007 11:41 pm    Post subject: Reply with quote

I have the same problem and - yes - I have reset it and tried again (more than once) and still no connection
Anyone any other advice?
Thanks
George
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george57l
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Joined: Jan 17, 2006
Posts: 73
Location: UK

PostPosted: Thu Apr 26, 2007 12:05 am    Post subject: Reply with quote

weirdness abounds....

Finally got it connected via My Computer (after a reset or three), updated speedcameras ok via My computer (file copy). But the moment I clicked on My Device in TT Home - it reverted to map mode. Reclickedon it in My computer and TT asked me if I wanted to connect. Clicked on my device on TT Home - disconnected. THis is like a yo-yo. Only change is I have upgraded to new version TT home before (trying to) connect TT today.

Is this possibly a problem with latest versoin of TT HOme?

George
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Thu Apr 26, 2007 6:37 am    Post subject: Reply with quote

george57l wrote:
clicked on my device on TT Home - disconnected.
My Device is the Safely Remove Hardware Icon. ;)
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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andydigital44
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Joined: Mar 29, 2005
Posts: 193

PostPosted: Thu Apr 26, 2007 9:04 am    Post subject: Reply with quote

Or in English Laughing , that button (my device) you clicked on in home disconnects the tomtom from your computer. You need to click on download updates (i think its called that) in the top left hand corner of the screen, to check you have the latest software on your tomtom. You may have to click on login first as well.
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george57l
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Joined: Jan 17, 2006
Posts: 73
Location: UK

PostPosted: Thu Apr 26, 2007 6:50 pm    Post subject: Reply with quote

andydigital
I figured I was going to have to admit my own stupidity one day. When the TT would not connect, then My Device said "no device connected" when clicked. I failed to note its subtle change of colour when TT had connected, so of course when I clicked it, it disconnected TT.

DUH (and apologies for wasting any reader's time - shame TT wastes so much of mine with needing so many resets of varying lengths and sundry other niggles)

Hey-ho - back to real life
George
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