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floridafil
Occasional Visitor
Joined: Jan 18, 2006
Posts: 28
Location: NE England
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 Posted: Fri Feb 23, 2007 4:43 pm Post subject: Free Tomtom Go 510/710/910 Replacement Car Dock |
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Hi All,
I saw this on another forum and thought it may be of use to those having trouble.
For those of you who have a problem with your TOMTOM GO drooping whilst driving......TOMTOM are replacing all docks for free.....simply enter the serial number on their website at
https://www.tomtom.com/newdock/
and they send you a "UPGRADED" replacement FREE OF CHARGE. If your serial number comes up as invalid format, simply send an email via the Contact Us link and they'll send one out...... |
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80flo
Occasional Visitor
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Joined: Oct 08, 2005
Posts: 13
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| Posted: Sun Feb 25, 2007 9:57 am Post subject: Droopy TT's |
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Droopy TT's........ Think about it!
Thanks a lot for that infomation!!
I'm grateful for that, I followed your advice & TT are sending me a new fitting.
Thanks again!
Frank. |
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JockTamsonsBairn
Lifetime Member
Joined: Jan 10, 2004
Posts: 2777
Location: Bonnie Scotland (West Central)
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| Posted: Sun Feb 25, 2007 1:45 pm Post subject: Re: Free Tomtom Go 510/710/910 Replacement Car Dock |
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| floridafil wrote: | Hi All,
I saw this on another forum and thought it may be of use to those having trouble.
For those of you who have a problem with your TOMTOM GO drooping whilst driving......TOMTOM are replacing all docks for free.....simply enter the serial number on their website at
https://www.tomtom.com/newdock/
and they send you a "UPGRADED" replacement FREE OF CHARGE. If your serial number comes up as invalid format, simply send an email via the Contact Us link and they'll send one out...... |
Is this a different version of the mount to the one announced in the  Sticky here?
| uocooper wrote: |
Posted: Fri Sep 22, 2006 5:30 am Post subject: Go x10 mount trade in program. How to get a new mount free.
https://www.tomtom.com/newdock/
TomTom Inc. has determined that a limited number of windshield mounts included with shipments of the GO 510 and 910 do not perform to our standards. These mounts can result in the device drooping or in a loose power connection (i.e., battery may not charge fully).
Importantly, TomTom stands behind its products and its customers and will replace free of charge any mount that is not functioning properly.
Simply register your device by clicking on the link below and we will determine if you are eligible to have your windshield mount replaced. You will receive your new mount within 4 weeks from placing your order.
One free windshield mount is allowed per eligible device.
https://www.tomtom.com/newdock/ |
_________________
Jock
TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board) |
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MrDJ
Regular Visitor
Joined: Nov 18, 2006
Posts: 205
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| Posted: Mon Feb 26, 2007 8:47 pm Post subject: |
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ive just applied for my upgrade window mount. in your serial number if its got a letter G followed by a O its not the letter O but the number 0 you need to enter. then you should not get the invalid format appear.
jim |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Feb 26, 2007 10:53 pm Post subject: |
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Too subtle BGF....  |
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dougproctor
Frequent Visitor
Joined: Jun 13, 2005
Posts: 808
Location: The Deep South
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| Posted: Tue Feb 27, 2007 9:23 am Post subject: Problems with desktop connector too.... |
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Strange, I saw some pictures somewhere of the "old" one and the "new" one and thought my week old 910 had the old mount. TomTom sent me a new one which I got yesterday and it's exactly the same as I one I got in the box! So now I have a spare, hopefully the one without the problems.
On the same sort of subject, someone mentioned on here about problems with the desktop fitting and the connector not working properly. Mine has real trouble in getting to connect so I went to the TT website and sent a message about it. 20 minutes later, had a series of emails telling me that a new desktop mount will be on its way to me shortly. Has anyone else had problems with this piece of kit?
Doug |
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MrDJ
Regular Visitor
Joined: Nov 18, 2006
Posts: 205
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| Posted: Tue Feb 27, 2007 10:19 pm Post subject: |
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yep me too and quite a lot of other members as well.
received mine 2 weeks ago and its a lot better fit for the mains plug in the home hub.
jim |
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dougproctor
Frequent Visitor
Joined: Jun 13, 2005
Posts: 808
Location: The Deep South
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| Posted: Wed Feb 28, 2007 9:25 am Post subject: |
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| Thanks, Jim, something positive then. Can't fault the service so far. |
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