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910i and FREE safety cameras!
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Feb 21, 2007 2:41 pm    Post subject: Re: TOMY 910 Reply with quote

johnnyh wrote:
A REPLY FROM TOMTOM WOULD BE NICE...


TomTom never reply here, or even read it, (officially Wink )

If the double-click doesn't help...
They have redesigned the mount slightly, but I would have thought that if you have just bought it, you would have the new version already.
HERE is a link to some pictures of the old and new, side by side.
They also have a free replacement program for any drooping mounts, and (although YOU shouldn't have to do this) several people have posted details of modifications on the various TT forums to make the ball grip better.
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user10664
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Joined: Dec 25, 2004
Posts: 58

PostPosted: Wed Feb 21, 2007 4:52 pm    Post subject: TOMTOM MOUNT Reply with quote

thanks mike yes its locked ok but drops down after about 30 miles or so
its not good is it. if i hit a bump it drops down. i also think the screen is poor in the sun shine i find the 910 screen not as good as the tomtom one or go 300 also when you use the phone the sound is is very low from the tomtom its great in the house any views on it.
anything i can do other than take it back to comet
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Wed Feb 21, 2007 5:35 pm    Post subject: Reply with quote

In which case you could contact TomTom support for a replacement mount, I find the display can get washed out when you encounter low strong sunlight (like we have at the moment), I use a product called Glare Stomper - its a fabric visor that clips to the device using velcro.
For the sound when on the phone make sure you turn the volume up while you are a call, the device will then remember the volume settings, this is seperate to the main volume level. - Mike
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user10664
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Joined: Dec 25, 2004
Posts: 58

PostPosted: Wed Feb 21, 2007 5:50 pm    Post subject: 910 mount Reply with quote

thanks mike sorted out the volume cheers mate
just need the mount sorting out now
thanks for all your help mike
kind regards john
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user10664
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PostPosted: Wed Feb 21, 2007 8:00 pm    Post subject: tomtom 910 mount Reply with quote

thanks andy-p
looks like i have the new mount but when you pay £350 for a tomtom you dont expect to have to fix it or make mods to it. as thhis would invalidate the warranty exellent product spoilt by mount
kind regards john h
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dougproctor
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Joined: Jun 13, 2005
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Location: The Deep South

PostPosted: Wed Feb 21, 2007 8:04 pm    Post subject: Reply with quote

I only bought mine yesterday and the mount, from the pictures, looks like the old one. Rang TT Support and a new one on its way as I speak.
Doug
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user10664
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PostPosted: Wed Feb 21, 2007 8:11 pm    Post subject: 910 mount Reply with quote

let me know if you get one tt support is not good
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user10664
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PostPosted: Wed Feb 21, 2007 8:14 pm    Post subject: 910 mount Reply with quote

dougpproctor let me know if you get one tt support is not good
but i give them a call cheers mate
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dougproctor
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PostPosted: Wed Feb 21, 2007 8:16 pm    Post subject: Reply with quote

No problem, Johnny.
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user10664
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Joined: Dec 25, 2004
Posts: 58

PostPosted: Wed Feb 21, 2007 8:42 pm    Post subject: TOMTOM 910 MOUNT Reply with quote

just put my serial no in to claim my free mount and it tells me invalid entry.
im sick to death of call centres and trying to contact people through websites its total ,
you pay your money and they could not give a f--k
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dougproctor
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PostPosted: Wed Feb 21, 2007 8:45 pm    Post subject: Ring them instead Reply with quote

That doesn't work, ring them on the 0845 number from their site. I rang about 1645 and got through in about 4 minutes. Polite lady and dealt with in about two minutes. Don't give up mate.
Doug
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pete_2k
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Joined: Jan 28, 2007
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PostPosted: Wed Feb 21, 2007 11:14 pm    Post subject: 910 again Reply with quote

Just bought a 910, just like mr proctor, had a tomtom one and decided to upgrade. , as they said in 4 weddings. The mount is far to fragile for the unit. It's about 4 time heavier than the one. Also you can;t just put it in your pocket like the one.And we still have the 100 POI limit so you need to be carefull what you wish for. A £300 brick
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user10664
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PostPosted: Thu Feb 22, 2007 9:45 am    Post subject: 910 mount Reply with quote

pete i could not agree more
think i will be going to comet today for a relacement but it will be a garmin nuvi i think.
only got the 910 as it is very good spoilt by the mount i think tomtom must be loosing out on a lot of sales
johnny h
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dougproctor
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PostPosted: Thu Feb 22, 2007 10:07 am    Post subject: Reply with quote

Careful with the Nuvi and loading extra POI's. Read the thread on the Nuvi bit of the forum above. That's how I ended up with my TT910.
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classy56
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Joined: Sep 08, 2006
Posts: 441
Location: Dorset

PostPosted: Thu Feb 22, 2007 10:14 am    Post subject: Reply with quote

It has already been covered elsewhere that you can get a replacement mount free of charge, so that solves that problem.

My unit doesn't fit in my pocket, but I kinda guessed that before I purchased it, doesn't mean it is useless though, surely you must have seen the size of the 910 before you took the plunge and dished out the dosh?
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