TT1 Freezing - Help Please

streetkagirl · Occasional Visitor Joined: Jan 28, 2007 Posts: 2

I feel like I'm going mad. Just spent the past 3 hours looking on the net and this forum for help and nothing Sad

. Basically, I performed an update and now when I switch my TT1 on I get a white screen saying please wait and an egg timer. This won't go on it's own. I've tried resetting using the reset hole but this just switches the unit off. (Which is good as the on/off switch isn't responding). I'm not that technical so if someone can help me I'll be eternally grateful.

mikealder · Posted: Mon Jan 29, 2007 12:09 am Post subject:

Try holding the reset switch down for 30 seconds - then see what happens - Mike

streetkagirl · Occasional Visitor Joined: Jan 28, 2007 Posts: 2

I've done this and I've tried holding down the on/off for 10 seconds etc

Thanks for the advice though.

About 3 hours spent last night trying to sort... still no luch Sad

Neil_A_Mitchell · Occasional Visitor Joined: Dec 31, 2006 Posts: 7

Hi, I am having the same problem and it is driving me nuts...... if you have solve it can you advise how please.

reset pressed for 30secs did nothing.

Crying or Very sad

Diggerdog · Occasional Visitor Joined: Dec 24, 2005 Posts: 8

:D Same happened to me. I deleted all the info on my memory card via a reader and took the data from within Tom Tome Home Backup copied and pasted back onto the card. The unit then worked but I still could not update correctly and had to redid that twice untill I gave up and did the following. I finally uninstalled Home and deleted everything that was left behind. I then reloaded it and tried again. This time I downloaded and installed correctly by WAITING, you should see it stating its flashing the tom tom, then Wait while the Quick GPS fix is loaded I did use the disconnect button on home. I did not unplug the unit until it asked me if I wanted to connect it to the PC, said no and then unplugged it. Works fine now! Thumbs Up

Andy_P · Posted: Thu Feb 01, 2007 2:09 am Post subject:

There's a very recent post somewhere, where TomTom advised someone to delete a folder (which someone else said was just "full of .mac files") and then to reset again. This worked for two people.
Sorry, I'm damned if I can find the post now.... Embarassed

Oldboy · Posted: Thu Feb 01, 2007 8:46 am Post subject:

Neil_A_Mitchell · Occasional Visitor Joined: Dec 31, 2006 Posts: 7

Thanks that worked :D

thebinman · Banned Joined: Mar 04, 2006 Posts: 770

I think this should be added to the FAQ's Question

Andy_P · Posted: Thu Feb 01, 2007 2:53 pm Post subject:

WibblyPig · Occasional Visitor Joined: Feb 09, 2007 Posts: 1

What a stupidly simple answer!!! Why do tomtom even bother to put that folder there in the first place??!!

Thanks Oldboy - this has been driving me nuts for the past hour :x

Rich

tripwire · Occasional Visitor Joined: Feb 10, 2007 Posts: 6

I'm having this EXACT same problem (and man, was I gald to see this thread!) but when I tried to follow oldboy's link, I had to sign up to see it... and once I did that, it now says the post is no longer active!

can someone repost what folder it is I need to delete?

-trip

tripwire · Occasional Visitor Joined: Feb 10, 2007 Posts: 6

I have found a fix for this problem on a EU based GPS forum. I have also PERSONALLY VERIFIED that it works. (also verified that the HOME installer is doing something to break things during the auto-update...)

sorry if I'm breaking any forum rules in posting this, but I figured it was important. (I know this has been driving me insane for days) :D

1. open your SD as a removeable drive on the desktop.
2. DELETE all files that are NOT in a folder.
3. grab this file from the tomtom site

-- please note I have written [dot] where you need to place a period in the URL, as this forum won't let me post a true URL (or I'm not smart enought to figure out how)--

(tomtom one version1) - www[dot]tomtom[dot]com/updates/ttoneupd545[dot]zip
(tomtom one version2 (newer model)) - http[colon]//62.250.16.51/customers/TTOnev2/ttOneNE[1].650.7390[dot]exe

4. run the installer - DO NOT use tomtom HOME!
5. power up, and enjoy!

this runs a slightly older version of the application, but seems to be fine. for fun, you can then hook it to tomtom home, run the auto update and watch it break again! Wink

Oldboy · Posted: Sat Feb 10, 2007 11:01 am Post subject: Re: D'oh!

TomDavison · Posted: Sat Feb 10, 2007 2:01 pm Post subject:

Is this a software problem within the tools folder, or are you just deleting unnecessary files to free up space on an overloaded SD card. If so, the real solution would be a bigger card. I used a 2Gb card when I first bought my Tom Tom Europe (as part of my back-up regime) and I have never had a problem.

	PocketGPS
	Web