v6.52 firmware and TomTom Speed camera database.

jdatkinson · Regular Visitor Joined: Oct 29, 2004 Posts: 63

Okay, I know that the most sensible answer is use the PocketGPS database the same way that I always have, but i'm sure i'm not the only user to have made a bad buy ... ;-)

I have a Go Classic, which after ages of using last year's map and old firmware I have updated. I now have a freshly downloaded UK map, v6.52 firmware and have installed the lot on a fresh Kingston 512Gb SD card. I installed the lot using TomTom Home, and in a weak moment subscribed to TomTom's speed camera database. Which doesn't work. On TomTom Home the speed camera data downloads, and apears to install on the Go as POIs, but according to TomTom the v6.52 firmware no longer treats the TomTom database POI but has a new menu button for "safety" cameras via the TomTom plus menu button. Which is greyed out. Hmmm. I have tried a complete reformat of the SD card and repeat installation of TomTom Home with the same results. Looking elsewhere (Expansys forum) I see someone has had a similar problem with a TTG 700, but that was down to a device code problem, and my device code is correctly registered on the TomTom site. I know the original Go lacks Bluetooth / Wireless and thus cannot upload speed camera locations or use any of the other Plus services like Traffic, but it does say the safety camera database should still work.

Yes, I know, i'm an idiot for not subscribing to the Pocket GPS database which served me well when it was free, and will subscribe as penance, but if anyone knows how to fix this i'd be most grateful.

thebinman · Banned Joined: Mar 04, 2006 Posts: 770

Does this help: http://www.tomtom.com/support/index.php?Language=1&FID=5327

jdatkinson · Regular Visitor Joined: Oct 29, 2004 Posts: 63

Yes, I found that yesterday but no amount of tinkering with the menus will get me to the Safety Camera menu pictured in the link. The new firmware installs okay, and everything downloads via TomTom Home okay but I can't get to the safety camera menu (I have enabled all menus items).

Andy_P · Posted: Sun Dec 17, 2006 1:54 pm Post subject:

Just a thought, did you have a custom menu installed (possibly from POICapture)?

jdatkinson · Regular Visitor Joined: Oct 29, 2004 Posts: 63

Nope, it's a completely fresh install on a newly formatted SD card. App 6.52, OS 1387, GPS v1.21 Boot 4.86, Map UK/IE with MRE v660.1219.

http://www.expansys.com/ft.aspx?i=112333&thread=2630

This is the only other advice I can find from somebody who had a similar problem with a Go 700, but following it to the letter doesn't work.

The REALLY weird thing is that if I connect the Go to TomTom Home and use My Go to use it, I get a 3 page main menu with a working link to Tom Tom Plus services. Using this, I can enable the cameras and view them on the map. If I go through the preferences menu I can set my Plus account details correctly. As soon as I leave My Go and try and use the device in its stand alone state my main menu is back to 2 pages and there is no icon there for me to access the Plus services and speed camera options. I'm getting a headache...

shauneco · Posted: Sun Dec 17, 2006 2:45 pm Post subject:

Do you currently have both the original map and the new UK map stored on the same SD Card? If so when it installs the speed cameras it maybe installing them to the map your not currently using, If so try switching maps and see if the greyed out button becomes available.

I have GB plus major roads of western europe map and Western Europe and it always installs the TomTom Speed cameras to the GB plus major roads of western europe.

I dont use them and haven't even subscribed but for some reason TomTom Home keeps updating the speed cameras.

jdatkinson · Regular Visitor Joined: Oct 29, 2004 Posts: 63

No, my original and first updated maps are on separate SD cards. The new map and software is on a fresh SD card.

jdatkinson · Regular Visitor Joined: Oct 29, 2004 Posts: 63

Anyway, after spending a bit more time reading the forums (not been here for ages) i've given up and subscribed to the Pocket GPS World database. There is something reassuring about putting those nice little .ov2 files in the right folder myself, as I know from past experience they'll work! If i'd have only done that in the first place I could have saved myself the 29 Euros TomTom have got out of me for a non functioning speed camera database.

DennisN

jdatkinson · Regular Visitor Joined: Oct 29, 2004 Posts: 63

Well, in the absence of a reply to TomTom i'll just have to put this one down to a bad choice on my part and resign myself to losing the cash (believe me, i'd sooner not). Everything I read suggests that the PGPSW databse is both more comprehensive and more versatile in that one can vary the warning distances. I installed it via TomTom Home (I had the .ov2 version as well just in case) and everything was up and running in minutes. I'll road test it on the festive run out to various relatives, but it certainly looks like normal service is resumed.

DennisN · Posted: Tue Dec 19, 2006 1:45 pm Post subject:

jdatkinson · Regular Visitor Joined: Oct 29, 2004 Posts: 63

Working well. TomTom's response was identical to the letter to that found in the link to Expansys posted above. Shame i've tried that already and it didn't work...

kendo · Occasional Visitor Joined: May 19, 2004 Posts: 9

I too have subscribed to the Camera Alerts d/b - mailnly because I wanted the Traffic Alerts and to get the Cameras was only an additional 10 euros. The fact that it is now separate to all the other POIs and you cannot change the alert sounds or distance thresholds is a pain and from some of the other postings it sounds as though the Traffic Alert is no great shakes either. Haven't really used either in anger yet as it is a RIDER bought for my motorcycle and the weather has not been good enough for any long distance ventures recently. I know of the PGPS camera d/b (used previously before buying TomTom) but is there an alternative Traffic Alert System that will work on the TomTom Rider?

Kendo

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