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Gee-Pee
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Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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 Posted: Tue Nov 28, 2006 1:16 pm Post subject: |
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| doctorf wrote: | some further comments;
1. The guy at Navman got back to me Friday late afternoon but I was too busy to talk. I'll return his call monday am and post any news of note.
Simon F |
Simon, did you get any info from Navman, yesterday? I spoke to them today and it does seem that they may think there is a problem which may require a patch. All very don't know as yet 
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Gee-Pee
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doctorf
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| Posted: Tue Nov 28, 2006 1:17 pm Post subject: |
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I have now spoken to Chris at Navman support who confirms that this is due to a bug in SP1.
They will be bringing out a fix for this and he tells me he will phone me when the fix is out.
Simon F |
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TheM
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Joined: Mar 21, 2005
Posts: 277
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| Posted: Tue Nov 28, 2006 10:23 pm Post subject: |
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| Quote: | | I haven't tried it on the road yet but I suspect big problems! |
| Quote: | Yup same here, POIs all mucked up after sp1.
So I have uninstalled the software, rebooted, re installed direct off the original disk.
Then deleted all the files off the navman in folders .. program files & Navman, connected back up to the Smartst and reinstalled all the original software back onto the n20. Re uploaded all the poi's and everthing is back to normal. |
| Quote: | | Sounds like Sp1 is actually Serivce Bugs pack 1! |
I took SP1 for a ride and, as other people already reported here, there’s no need to panic if you installed it on your device. If you haven’t installed SP1 yet and have more than 5 Custom POIs then you may want to wait. SP1 works fine except you cannot scroll through alerts list. If you have more than 5 alerts you will only be able to access settings for the first 5 but that doesn’t mean that inaccessible rest is now disabled – they still work, and if you need to change their settings you can still use Desktop to do that. Once I adjust alert settings to my liking I rarely touch them anyway, so this is not much of an issue for me and being able to see the speed cam limit is worth the small inconvenience so I’m keeping SP1 on my device. Having said that, Navman does need to fix this issue ASAP! |
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Tim Buxton
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Joined: 14/09/2002 20:56:18
Posts: 5231
Location: Surrey, United Kingdom
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| Posted: Tue Nov 28, 2006 10:29 pm Post subject: |
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I found the same, but the previous incumbent of this device (yes, you'll get it back honest!) had installed the single file version and of course the Navman cameras were there, too. Now, in the Enable/Disable POI section I disabled both of these but they both still appear in the the 'Alerts' section (as 1 and 2 of 5) and I still get alerts for them. I will use POIEditor to 'Manage POIs on device' at some point and delete them, if I can, and see what happens then. Will two more POI files appear on the list of five at the expense of the deleted ones, I wonder?
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doctorf
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Joined: Nov 22, 2004
Posts: 44
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| Posted: Tue Nov 28, 2006 11:12 pm Post subject: |
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Tim,
I have have tried that on mine and the answer is 'yes'.
Simon F |
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imlost
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Joined: Jan 04, 2006
Posts: 28
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| Posted: Wed Nov 29, 2006 8:58 am Post subject: |
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So far the POI issue is the only one I’ve found (apart from the stats page showing an average speed of 8 MPH and a maximum of 169MPH!, now my car is that fast but not that fast  )
I heard back from Navman yesterday who acknowledged the POI problem to be an SP1 issue and said that an update would be out ASAP.
Geoff |
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Gee-Pee
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Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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| Posted: Wed Nov 29, 2006 9:45 am Post subject: |
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| Tim Buxton wrote: | | I found the same, but the previous incumbent of this device (yes, you'll get it back honest!) had installed the single file version and of course the Navman cameras were there, too. Now, in the Enable/Disable POI section I disabled both of these but they both still appear in the the 'Alerts' section (as 1 and 2 of 5) and I still get alerts for them. I will use POIEditor to 'Manage POIs on device' at some point and delete them, if I can, and see what happens then. Will two more POI files appear on the list of five at the expense of the deleted ones, I wonder? |
I loaded the single file version a couple of days ago and all I can get is the Navman default cameras plus one other POI. Today I have deleted the one that I installed (SPEC) and now the last one on the list is displayed (TEMP). I presume if I delete that one, I will only get one other..
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Gee-Pee
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Gee-Pee
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Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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| Posted: Wed Nov 29, 2006 9:51 am Post subject: |
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AND despite whichever camera being displayed in Alerts and POIs it does not display its location on the map nor does it give any sort of alert. 
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Gee-Pee
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imlost
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Joined: Jan 04, 2006
Posts: 28
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| Posted: Wed Nov 29, 2006 11:46 am Post subject: |
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I havent tried removing any yet as despite them not showing properly on the menu they do appear correctly on the Map and I get alerts. I always use the seperate files as I need a long warning for Mobile/temp locations (usually lasers) and a shorter one for specs/gatso's etc.
Do you find that if the distance between Gatso's is less than your warning distance then you don't get the second warning ?, this seems to happen some times.
I have to say so far i'm fairly happy with the N20, but it dose have a few quirks .. |
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Stackridge
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Joined: Nov 14, 2006
Posts: 4
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| Posted: Sat Dec 02, 2006 5:30 pm Post subject: |
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| doctorf wrote: | I have now spoken to Chris at Navman support who confirms that this is due to a bug in SP1.
They will be bringing out a fix for this and he tells me he will phone me when the fix is out.
Simon F |
Interestingly, others at Navman support are denying any problems with SP1. Here's a quote from an email that I received in response to an enquiry about the update.
"You should not need to download the service pack but it should not contain any bugs, it should fix them"
I don't think that I'll be downloading SP1 just yet. |
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Gee-Pee
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Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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| Posted: Sat Dec 02, 2006 6:37 pm Post subject: |
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| Stackridge wrote: | | doctorf wrote: | I have now spoken to Chris at Navman support who confirms that this is due to a bug in SP1.
They will be bringing out a fix for this and he tells me he will phone me when the fix is out.
Simon F |
Interestingly, others at Navman support are denying any problems with SP1. Here's a quote from an email that I received in response to an enquiry about the update.
"You should not need to download the service pack but it should not contain any bugs, it should fix them"
I don't think that I'll be downloading SP1 just yet. |
 to the Forum
This is quite common with Navman - if you challenge the information they give, they will go away and check and come back and concede that there could be a problem and the it is being worked on and there could be a new patch coming out  Just don't hold your breath 
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cook1e
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Joined: Oct 23, 2006
Posts: 15
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| Posted: Sun Dec 03, 2006 12:55 am Post subject: |
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Well, I couldn't even load the servbice pack onto my N20 
I only tried loading it as I wanted to get the one free camera download you get when you buy a new N20 but the "special offer" link from the ST desktop came up with a message that I needed to download the latest update. When I tried to load the SP1 I got an error message stating that the "language of the service pack didn't match the language of the ST desktop" . I raised a tech support fault with Navman and they advised that there have been some technical problems with camera subscriptions etc that will be resolved in service pack 2 due out next week!
The fact that this is so soon after SP1 shows that thre are some pretty fundamental problems. Don't they test these relases first |
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DRP
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Joined: Mar 03, 2004
Posts: 353
Location: "The Green Green Grass of Home"
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| Posted: Sun Dec 03, 2006 11:41 am Post subject: |
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Hi
It seems that this is the trend with most companies our days. They launch a new model we become the Beta user, they then fix the problems that we complain about.
As the old saying goes do not buy a new model car until it’s been out for 6 months and all the faults are resolved.
Regards
DRP
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Mio M400 WEU, N60I, T1, 2x B2, iCN 510 & lots more |
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Gee-Pee
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Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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| Posted: Mon Dec 04, 2006 8:14 pm Post subject: Problems with loading and using POIs on N20 |
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Good news
I went to Navman today and took my N20 to them to ask if they could ID and sort out the problems.
(1) A warning screen each time I did a hard reset telling me that some maps had failed to load.
(2) My inability to get any custom POIs to activate on the N20 (despite them being quite visible when viewing the contents on the SD card.
First, I got a good reception. The device was taken to 'an expert' who concluded that there was a fault with the device. Next the device wat taken to a technician who checked it out and agreed the device software was faulty. He took the SD card out and reloaded it into a new N20, activated the POIs and everything worked fine. I now have a new working machine. Tested it on my way home and the warnings for saftey cameras all worked OK.
While I was there, I asked about the patch to cure some ills current on some N20s (this forum) and they confirmed it was being worked on but they could not give me a date for its issue.
My new N20 has NOT been updated with SP1 and I don't propose doing so
until the promised patch is issued.
Finally, I asked fi there was a limitation on the number of POIs that can be installed on the N20 and was informed it was 64. However, only 14 can be activated at any one time.
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Gee-Pee
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Stackridge
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Joined: Nov 14, 2006
Posts: 4
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| Posted: Tue Dec 12, 2006 2:45 pm Post subject: |
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| Looks like the SP2 patch has been released. Captain Drift has mentioned it on another thread. |
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