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benedictheal
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Joined: Aug 24, 2005
Posts: 3
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 Posted: Tue Oct 10, 2006 11:20 pm Post subject: Mio168 USB problems |
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My Mio168 has recently stopped communicating with PCs. When connected, I get the message:
USB device not recognised. On of the USB devices attached to this computer has malfunctioned, and Windows does not recognised it.
I get the same behaviour on three different machines. I've done hardware resets, and reinstalled ActiveSynch, but it sounds more fundamental than software.
Does anyone have any ideas about what might be causing it, and whether it is likely to be reparable?
Thanks,
Benedict |
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highwayman212
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Joined: Mar 18, 2006
Posts: 32
Location: North West UK
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| Posted: Wed Oct 11, 2006 7:31 am Post subject: |
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Benedict
Have you tried a different cable?
Chris
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Nokia 5800 XM
Navmii
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Sequin
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Joined: Aug 08, 2005
Posts: 54
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| Posted: Wed Oct 11, 2006 10:55 am Post subject: |
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| Ensure that Activesynch is started on the Medion before you connect the USB cable - this is the only way I can get it to connect on mine... |
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Pc-Mobile
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Joined: 26/10/2002 10:38:36
Posts: 789
Location: Hong Kong
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| Posted: Thu Oct 12, 2006 7:44 am Post subject: |
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As you have the Mio for a long time so I should think you know what to do.
I suspect your cable is faulty. There is nothing else you could do if that is the case.
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Pc-Mobile
http://pc-mobile.net/gps.htm |
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benedictheal
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Joined: Aug 24, 2005
Posts: 3
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| Posted: Thu Oct 12, 2006 10:32 am Post subject: |
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Thanks for the replies. I did buy a new cable, to no avail, and having done a hardware reset, there is no activesynch on the Mio to start before connecting!
If it is a h/w problem, is it likely to be reparable? Is the USB h/w a separate part of the electronics, or is everything so integrated that it really means a new machine? Are there any UK repairers anyone has used?
Thanks for suggestions,
Benedict |
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Border_Collie
Pocket GPS Verifier
Joined: Feb 01, 2006
Posts: 2543
Location: Rainham, Kent. England.
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| Posted: Thu Oct 12, 2006 4:15 pm Post subject: |
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How old is your 168? Don't forget they came with a 2 year guarantee. There was a known problem with the connector inside the unit breaking.
If yours is less than 2 years old contact your supplier who should arrange a free repair.
Be aware that you will have to re-activate your maps on the 'new' unit.
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Formerly known as Lost_Property
And NO that's NOT me in the Avatar. |
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Bobiusdogius
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Joined: Oct 19, 2006
Posts: 1
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| Posted: Thu Oct 19, 2006 8:13 pm Post subject: No syncronization |
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Hi, I may have the soloution to your problem as this happened to my Medion 9500(same as the mio) about 2 years ago. I just used it as a GPS from then on but then it stopped charging as well so it was time to investigate.
The fault was physical. the small connector block had come free of the PCB.
I decided as I had nothing to loose that I would clean the connections and re solder it in place. Now beware, this is nano tech and it was done with a 10x eyepiece and a ground down soldering iron (still covered 4 contacts at once)
When I was sure that no two contacts were shorting I reassembled it and plugged it in......... Voila not only charging but sync ed with the pc.
Chuffed to bits :D |
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Sequin
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Joined: Aug 08, 2005
Posts: 54
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| Posted: Thu Oct 26, 2006 4:32 pm Post subject: |
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| Lost_Property wrote: | | Don't forget they came with a 2 year guarantee. |
Mine came with a three year warranty from Aldi, but my dad bought one from Kwiksave and when he called recently to enquire about a repair was told that it only had a 30 day warranty when bought there |
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Sequin
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Joined: Aug 08, 2005
Posts: 54
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| Posted: Wed Nov 01, 2006 4:30 pm Post subject: |
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| benedictheal wrote: | there is no activesynch on the Mio to start before connecting!
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Activesynch is built in to the operating system - it will be in the Programs folder from the Start menu |
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Border_Collie
Pocket GPS Verifier
Joined: Feb 01, 2006
Posts: 2543
Location: Rainham, Kent. England.
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| Posted: Wed Nov 01, 2006 4:57 pm Post subject: |
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| Quote: | | my dad bought one from Kwiksave and when he called recently to enquire about a repair was told that it only had a 30 day warranty when bought there |
Go back and tell them they are talking rubbish and to read a copy of the Sale of Goods Act - Products must be of merchantable quality and fit for their purpose. It's a known problem with the connector on the Mio 168 and Mio will repair or replace the device. The Kwiksave guarantee has nothing to do with the Mio guarantee and cannot take away your rights.
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And NO that's NOT me in the Avatar. |
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Sequin
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| Posted: Thu Nov 02, 2006 2:39 pm Post subject: |
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| He was told this by Medion! |
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