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Mapsource CN8 upload issues

 
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hondawaki
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Joined: Oct 01, 2006
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PostPosted: Sun Oct 01, 2006 2:16 pm    Post subject: Mapsource CN8 upload issues Reply with quote

Hi I'm a newbee here so be gentle please, bought a Quest 1 secondhand 10 months ago with City Select V7 update installed. I was also given C.S. version 6 and the C.S. version7 update Cd's complete with all the unlock codes. Installed Mapsource on my computer, had a play.Installed Version7 update and, just to learn how to do it re-uploaded Version 7 to my Quest unit. Everything is fine and has worked as it should. I have now aquired a copy of City Navigator V8 with its unlock code. I have installed CN version 8 on my computer and unlocked it with the code I was given, there seemed to be no problem, I can view the unlock codes using the wizard. However when I go to upload maps to my Quest I get a window telling me the maps I want to upload are not unlocked. Any ideas or thoughts would be most welcome.
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elsinga
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Joined: May 14, 2005
Posts: 171

PostPosted: Mon Oct 02, 2006 7:57 am    Post subject: Reply with quote

The unlock code of CN8 does not match your Quests serial number. There is one unique unlock code per map/gps combination.

/me hopes you didn't pay for the CN8 map... or can get your money back...
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Robert Elsinga =8- )

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hondawaki
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Joined: Oct 01, 2006
Posts: 3

PostPosted: Mon Oct 02, 2006 3:26 pm    Post subject: Reply with quote

Hi Robert, thank you for your reply. Can i assume if you purchase CN8 from Garmin/Mapquest they need to know the serial number of your unit to supply the unlock code?. The reason I ask this is, when I entered the unlock code I was given a window appeared stating CN8 maps were now unlocked . Regards Andy.
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elsinga
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Joined: May 14, 2005
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PostPosted: Tue Oct 03, 2006 9:35 am    Post subject: Reply with quote

There are *two* places the maps can be unlocked: on the computer (i.e. in Mapsource) and on the GPS receiver.

For unlocking on the computer (where you got the popup window) *any* valid unlock code for that map product is okay (but not legal...). So, if you want to see City Navigator v8 NT on your computer, you can use *my* unlock code (which is illegal though).

But, on the GPS, the unlock code needs to match that specific GPS receiver and the map product. A unique code.

The symptoms you are describing look like you have a valif but non-matching unlock code.

Please contact Garmin to get this sorted out.

BTW: the only way to get a matching code is to upgrade via the Garmin website, entering the v6 customer code as a reference.
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Robert Elsinga =8- )

GPS V FAQ Quest FAQ
Home @ N 52"55.812', E 05"51.509'
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hondawaki
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Joined: Oct 01, 2006
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PostPosted: Tue Oct 03, 2006 4:13 pm    Post subject: Reply with quote

Hi Robert, thank you for this information, I will go Garmin to see about the upgrade. btw I have found your website very informative and aimed at realistic issues users may have come accross, "you know your stuff", top man. Thank's Andy.
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elsinga
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PostPosted: Wed Oct 04, 2006 9:17 am    Post subject: Reply with quote

Tou're welcome. ;) Embarassed
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Robert Elsinga =8- )

GPS V FAQ Quest FAQ
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