Traffic & Tom Tom One

Tomo · Posted: Thu Sep 14, 2006 11:46 pm Post subject:

Mines working too!!

Just hope its better than when i trialled it a couple of years back.

Steve

TonyHoyle · Regular Visitor Joined: Mar 26, 2006 Posts: 135

I have a love hate relationship with traffic..

Like this evening when it picked the motorway (which it usually avoids) - on which there had been an accident and the speed limit was 30mph! (and I didn't do more than 20 the whole way) - and I hear the A road was fine...

OTOH there are times that I'm glad it's there & I'm sure I've avoided more problems than it's sent me straight into the middle of..

n4nick · Regular Visitor Joined: Jun 30, 2006 Posts: 136

Hi Tony

Was your TomTom avoiding traffic which is why it took you onto the motorway which then was subsequently congested or did it route you onto the motorway as the original journey?

Strange that it should avoid a motorway one day and then route you onto it the next. Does this happen very often (ie. bizarre routing?). I had problems with my nuvi giving inconsistent routes and was considering getting a TomTom because I heard the routing was better.

I'm assuming that TomTom did not warn you of the traffic congestion on the motorway until it was too late?

Cheers - Nick

sacd · Occasional Visitor Joined: Nov 01, 2005 Posts: 43

The other day an update of the 'home' software was downloaded. It changed the picture (so it was not an image of the old TT 'one' but the V2)

Also, I got this reply from Tomtom concerning the 'my one' emulator.

"We just double checked our information for you with the TomTom HOME team, it appears the component required to control your new ONE via HOME will be available very shortly.

We would recommend you try using the function again a few days from now, and you should find that HOME will allow you to download the component required.

we apologise for any inconvenience this may have caused you.

With best regards,

The TomTom Customer Support Team"

I know this is a double post but I thought the people in this thread might like to know the corrispondence I have had with Tomtom

Pads · Occasional Visitor Joined: Dec 03, 2005 Posts: 29

After one week they have finally admitted to a problem with TT Home. They claim that I was the ONLY person to raise the issue - earlier posts would suggest this is untrue.

The reply I had today
TomTom aims to offer products that completely meet user requirements. Your feedback is very important to us. We would like to thank you for providing feedback. We hope to have a soloution for the new ONE as soon as possible with regards to our Home issue.

Kind regards,

TomTom Customer Support Team

I have made a formal complaint to my local Trading Standards and would encourgae others to do the same since this company clearly sold in the UK a product they knew was not supported by their software and as a result woudl not function as advertised (e.g. PIN setting)

Tomo · Posted: Sat Sep 16, 2006 12:40 am Post subject:

IBORGUK · Occasional Visitor Joined: Sep 13, 2006 Posts: 7

TomTom Home now supports the virtual TomTom.

Logon via the software and it download an updated component.

n4nick · Regular Visitor Joined: Jun 30, 2006 Posts: 136

Hi Guys

Received the usual wishy-washy response from TomTom regarding when they might release an update to allow my Blackberry 8700 to work with the traffic service.

Blackberry and ONE Regional pair okay but when I try and connect to traffic the ONE says that the service is not supported on my phone.

Anyone managed to find a way around this?

Cheers - Nick

wibbly · Frequent Visitor Joined: Dec 20, 2003 Posts: 315

The 8700 does not support a GPRS data connection over Bluetooth. It is/was a 'security measure' so your data on your Blackberry isn't at risk.

You'll need to wait for 4.2 firmware on the 8700. Then it *may* work, as 4.2 is supposed to have this feature enabled. Presumably RIM will then be happy with the security of their solution, are are simply bowing to market pressure.

TonyHoyle · Regular Visitor Joined: Mar 26, 2006 Posts: 135

n4nick · Regular Visitor Joined: Jun 30, 2006 Posts: 136

Thanks Guys - dare I say support on PGPSW is better than support from TT Head Office! Wink

n4nick · Regular Visitor Joined: Jun 30, 2006 Posts: 136

Wibbly

Do you know anymore about firmware 4.2? Blackberry won't talk to me as the phone is from T-Mobile and they directed me to a link for Java Development Environment 4.2 which as far as I can see is a software package for developers to be installed on a PC. Really don't want the hassle of having to purchase another phone!

Thanks - Nick

wibbly · Frequent Visitor Joined: Dec 20, 2003 Posts: 315

n4nick,

No, you'll just have to wait for T-Mobile to release 4.2. Or wait until someone else does, and "unofficially" put it in your T-Mobile Blackberry. There are no 4.2 releases so far as far as I know, but the new Blackberry Perl has it. Data over bluetooth is something the Perl's supposed to do now, so hopefully the 8700 will get it with 4.2 when it comes...

Anyone here using a Blackberry Perl with TomTom traffic?

n4nick · Regular Visitor Joined: Jun 30, 2006 Posts: 136

ohhh....why is live so difficult?! Crying or Very sad

wibbly · Frequent Visitor Joined: Dec 20, 2003 Posts: 315

Well, it's RIM's heritage - they have in the past gone overboard on anything they considered a security risk - overboard meaning "we won't/don't support that feature".

So it's only their latest hardware that has a camera, and only their latest software that supports data over Bluetooth. Even Bluetooth itself was a long time coming.

Things should get better, however, and they now have a greater consumer focus where these kind of features are a prerequisite these days. Meanwhile it's a pain in the @ss for those of us that love their Blackberry devices for everything they do so well, but then stumble over these 'basic' features that still need to be implemented.

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