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Membership Problems.....

 
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philsolebayinn
Occasional Visitor


Joined: Feb 24, 2005
Posts: 7
Location: Wakefield

PostPosted: Tue Jun 27, 2006 8:06 am    Post subject: Membership Problems..... Reply with quote

Can anyone tell me why I am getting the below response when I logon when I have paid a full year's subscription and already downloaded one camera update immediately after subscribing?

The Pocketgpsworld.com Membership Subscription Page...



You are a registered member, but not currently enjoying the enhanced priviledges that subscription brings.



To become a subscribed member of our site please follow the instructions below. Your subscription will start from when we receive confirmation of your payment.

I am losing money by being unable to download monthly speed camera updates. What is happening????
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sherman
Lifetime Member


Joined: May 01, 2006
Posts: 81
Location: Birmingham

PostPosted: Tue Jun 27, 2006 8:17 am    Post subject: Reply with quote

how and when did you pay mate
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philsolebayinn
Occasional Visitor


Joined: Feb 24, 2005
Posts: 7
Location: Wakefield

PostPosted: Tue Jun 27, 2006 8:30 am    Post subject: Reply with quote

By PayPal on 20/04/2006 for which I have a receipt for payment.
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sherman
Lifetime Member


Joined: May 01, 2006
Posts: 81
Location: Birmingham

PostPosted: Tue Jun 27, 2006 10:40 am    Post subject: Reply with quote

normally takes afew days to clear and set up your subscription have you tried it lately
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philsolebayinn
Occasional Visitor


Joined: Feb 24, 2005
Posts: 7
Location: Wakefield

PostPosted: Tue Jun 27, 2006 2:19 pm    Post subject: Reply with quote

I paid the subscription on 20/04/2006 by Paypal and I have downloaded the May update for the speed cameras. It's now showing me as an 'non-subscribed' member and won't let me download the updated speed camera database.......
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alix776
Pocket GPS Moderator
Pocket GPS Moderator


Joined: 03/05/2003 14:45:49
Posts: 3999
Location: leyland lancs ENGLAND

PostPosted: Tue Jun 27, 2006 2:23 pm    Post subject: Reply with quote

did you take the 12month or 1 month bit
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl
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sherman
Lifetime Member


Joined: May 01, 2006
Posts: 81
Location: Birmingham

PostPosted: Tue Jun 27, 2006 2:24 pm    Post subject: Reply with quote

thanks alix was just going to go down that route
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alix776
Pocket GPS Moderator
Pocket GPS Moderator


Joined: 03/05/2003 14:45:49
Posts: 3999
Location: leyland lancs ENGLAND

PostPosted: Tue Jun 27, 2006 2:28 pm    Post subject: Reply with quote

if you only took the 1 month option and have now decided to go for 12 months then personally ive always used nochex when ever ive sined anyone up for the camea database
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl
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philsolebayinn
Occasional Visitor


Joined: Feb 24, 2005
Posts: 7
Location: Wakefield

PostPosted: Tue Jun 27, 2006 4:08 pm    Post subject: Reply with quote

I paid £19.00 for 12 months subscription. I was then able to download the May 2006 speed camera update without any problem but it won't let me download the lates update as it keeps telling me that I have not subscribed to receive the full benefits..... when I HAVE!!!
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sherman
Lifetime Member


Joined: May 01, 2006
Posts: 81
Location: Birmingham

PostPosted: Wed Jun 28, 2006 9:01 am    Post subject: Reply with quote

was going through the forums and found this
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=39420
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