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Tom Tom support team?

 
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Royalty
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Joined: 12/03/2003 08:43:58
Posts: 62
Location: United Kingdom

PostPosted: Wed Nov 26, 2003 7:49 pm    Post subject: Tom Tom support team? Reply with quote

Is it just me or are Tom Tom usually non-existent in responding to customers via email (sales@tomtom.com) or their online support form? Most companies at least have an auto-responder mail but I've seen or heard nothing from them as yet! Confused

I'm desperate to get my bluetooth charging cradle repaired/replaced - can't imagine life with out it Wink
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Dave
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Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Wed Nov 26, 2003 11:04 pm    Post subject: Reply with quote

TomTom are usually very non-responsive unfortunately.
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MrT
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Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25

PostPosted: Thu Nov 27, 2003 8:30 am    Post subject: Support Reply with quote

I received a response from them a day or so ago and it took a week to arrive. I used the ISP Clara and they responded to "Dear Mrs Clara".
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