Tom-Tom Go 910 Mount

[nazimyounis]

Hi

I have just spoken to Tom-Tom customer service dept; they are saying they are not aware of any issues with the mount for the new Tom-Tom G0 910. But reading this forum and a few others there obviously seems to be a problem with the mount drooping & the connections failing.

Can anyone shed any light if Tom-Tom are aware of mount issue for the 910?

I was going to buy it this weekend, but I am reluctant to purchase it now...there are several issues that need resolving first.

Thanks in advance,
Regards

Nazim
_________________
TomTom ONE V2 (GB) Downloaded Europe Maps
Transcend 2GB Hi-Speed 150X SD card

ex - TOMTOM Nokia N95
ex - TOMTOM GO 700
ex - TOMTOM Navigator 5 on XDA IIi
ex - TOMTOM Navigator 3 on XDA II
ex - TOMTOM Navigator 3 on XDA

[Flashyphotos]

Personally I dont think its the mount that causes the Power connection failure, I have tried 1 unit on 3 mounts, and that one unit has problems with all the mounts (The other 2 units worked with a ll 3 mounts)

So more likely the connectors on the GO

Here is a link to the details

http://www.mytomtomgo.com/forum/viewtopic.php?t=5961

[sooty]

I'm inclined to agree with Flashyphotos that it is the unit that’s at fault not the mount. Mine was faulty from day 1. After reading another forum post, I removed the little rubber plug from the back of the unit and it is better although if I lift the unit up a little the connection breaks.

Looking at my unit in great detail I have come up with two thoughts on the mount.

1. The two little retainer lugs on the unit that engage into the mount look like they could easily become strained if you try to remove the unit from the mount without fully depressing the release button. This would then result in the two parts not holding tightly together.

2. Perhaps the spring loaded connecters on the unit should have been given more travel so that they make connection long before the two parts are fully engaged. This would then allow the two parts more movement before breaking the connection.

Another problem I have found is that the unit vibrates quite a lot when driving, which I find annoying. I have got used to properly fitted car kits and really don’t like things that shake about and have untidy wires hanging out.

Overall I think the unit is a good effort at an all in one sat-nav system, but the mounting system is of particularly poor design.

I have been a TomTom user for many years on the PDA and smartphone and find the software suits my requirements, but this is my first all in one. My main reason for getting the 910 is that I travel to the US and a few other European countries frequently and I thought it would be ideal having all the US and Europe maps. Perhaps I should have just stuck with my smartphone and bluetooth GPS and the frequent changing of SD cards.

[PatC]

[emptage]

Does this mount problem only occure with the 910. I wa thinking of buying a 510. Do they use the same mount

[PatC]

[tedkay]

See This:

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=40427

[mbeckman]

I spoke with TT US support today and one of their people let slip that they do, in fact, know about the power reset problem with the mount. This person says the mount has been redesigned and will be shipping eventually, but woulnd't predict when.

[shauneco]

It isn't the greatest mount I found travelling in my car (Ford Galaxy) no problems with the mount no vibrating or anything but after a week I tried it in a freinds car (Toyota Previa) and after travelling for about 2 minutes It started vibrating and decided to tilt down really not good I had to keep hold of it myself for the rest of the jorney. When I got home put it back in my car no problems didn't vibrate stayed in position. Maybe TomTom tested it in a simalar car to mine and found no problems with the mount but really they should sort it out.

[jean]

I agree with that last post. When I moved it into my husbands car it drooped far more than when I got it back in mine. So I think the type of windscreen may have a bearing.

[lbendlin]

I drive a Nissan Murano, with a pretty heavily bent windscreen. The (flat) x10 mount struggles mightily to even stay attached. If you look at it from the outside you see clearly that instead of a nice circular attach area all it has are two small areas to the left and the right.

As soon as a little sun hits (which does happen occasionally here) the mount calls it quits and drops onto the dash.

So it probably depends on the geometry and curvature of your car's windscreen. Should be ok in flat areas, but is very critical in bent areas.

Herbert Richter mounts have long catered for this by providing different sizes of the plastic support disc behind the silicon. I simply can't understand why TomTom dropped HR and chose someone else for the new mount.
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

[plant]

My mount was fine for a few weeks but then started to droop. When I removed it from the windscreen, the suction cup came adrift and stayed stuck to the windscreen.

Tom Tom are sending me a new mount but I can't be without until the new mount arrives.

I'm using a 4" rectangular 'chammy' windscreen cleaner sponge thingy and have 'jammed' the mount between the windscreen and the dash (with the chammy underneath). The chammy holds it very secure and stops the drooping (the unit sits about 1/4" off the dash).

Have to say, I'm really pleased with the position - it's too far away to touch the screen but with the 910 remote, I don't need too (I have the remote on the ceiling, by the electric sunroof switch). The remote is easier to use, when moving, than trying to reach for the screen.

The only screen you CAN'T access with the remote is the sat screen - which is a bit annoying but liveable!

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