TomTom will not recognise map of France Plus

Cobaltblue · Occasional Visitor Joined: May 01, 2006 Posts: 4

Hi, I've got an iPac 2410 with TTN5 installed ver 5.21 (5431). I purchased and downloaded the map of France from Tomtom plus. On the first installation it failed to come up with the activation screen. Eventually it did and I manually obtained an activation code from ttcode.com, put it in and got the activation successful message. Then when I tried to switch maps it the France map does not appear in the list. I tried installing again and activating it automatically on line which it did. But still it will not show the map in the list.
I have now completely reloaded the entire programme from scratch, updated it and everything but still the map will not appear in the maps list.
Having now been to France for a week and returned, tried loading TTN2 on my iPac whilst in France, which it hates and didn't work properly, also borrowed a friends set of TTN5 maps on CD and had the same original problem. I am now pulling my hair out with frustration.

All I want to do is see a little bit of France on my screen, I don't care if it never works again afterwards.

Please, please someone help me!!

Peter

lbendlin · Posted: Mon May 01, 2006 2:42 pm Post subject:

Is that a current map? TomTom 5.100+ is known not to open "v4" maps any more. What does the PNA file say?

On another note - a Plus map will maybe only show if you have a regular map activated too. The Plus map may not open by itself. (that's why it is called "Plus")
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Cobaltblue · Occasional Visitor Joined: May 01, 2006 Posts: 4

Yes the map is current - v632. Product download page states it can only be used with Tomtom 5.0 and above. Only purchased this 10 days ago.

I have tried to read the PNA file with wordpad but it keeps crashing my USB card reader! It's possible this file is defective or I have a duff SD card.
Just running a check on the card.

TuurG · Posted: Mon May 01, 2006 5:32 pm Post subject:

if you say reading the PNA file is crashing you r reader, then I think your file(s) are corrupt. Or your SD is damaged.
The PNA file is a simple 3 line text file, so that should not cause any crash.

I think it's best to first make a backup of your card, then format the SD card. And then put everything back except the France map (files are corrupt). That France map you should re-install from the download.
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Mystery · Regular Visitor Joined: Jun 04, 2005 Posts: 68

I have found that if I have transferred anything by card reader and not ActiveSync that I have to 'soft' reset to make the device re-read the SD card and see the files on it.
I have Acer N35 so not sure if it is the same for your equipment but it is worth a try.
Some PDA's have a quirk of retaining the info of what is on the sd card even when it is removed. The soft reset cures that as the device is forced to do a complete scan.
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CalumLawson · Posted: Fri May 05, 2006 12:07 pm Post subject:

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