map removed in error

wokingbee · Posted: Thu Jan 12, 2006 12:33 am Post subject: map removed in error

Hi
i have backed up my card but my maps seem to have gone!!
i had great britian maps.is there anyway i can retrieve them??? Sad

Andy_P · Posted: Thu Jan 12, 2006 1:09 am Post subject:

When you say they have gone, where are you looking?
If the Great_Britain-map folder is only missing from the backup you made on your PC that's not a problem, if you used the software on the CD to make the backup there are options to back up "everything" or only your personal settings. Hopefully you have just selected the wrong option.

If, however, you cannot see your map folder on the SD card when you have the Go or One connected to the PC, you are in bigger trouble. If you made your backup by click and dragging, hopefully you might have moved the folder rather than copying it. I'd suggest you do a very thorough search of your PC's hard disk for it first.

Unfortunately, if it is nowhere to be found, your only options are to take it back to the shop where you bought it and try to get it exchanged as "faulty", or (more ethically) get in touch with TomTom (by phone not e-mail!!), throw yourself on their mercy, and send the card back to them with a photocopy of your receipt. Don't send the whole unit back, they might replace it with a refurbished one.

wokingbee · Posted: Thu Jan 12, 2006 1:35 am Post subject:

They are missing from the tom tom.
all i get is the red hands then the agreement screen then a page saying no maps found

Andy_P · Posted: Thu Jan 12, 2006 1:43 am Post subject:

Oh dear...
Fingers crossed, and search everywhere on your PC.

notorious19 · Occasional Visitor Joined: Nov 10, 2005 Posts: 34

hopefully the mpas will be on the backup then so should be ok,

wokingbee · Posted: Thu Jan 12, 2006 1:55 am Post subject:

i think i have found them do i right click and send to....

sgould · Frequent Visitor Joined: Oct 05, 2004 Posts: 1320

I would drag the folder and drop it into the GO window.

Then once it's OK. Reconnect the GO to your PC and drag and drop a full backup back tp a folder on the PC.
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wokingbee · Posted: Sat Jan 14, 2006 1:34 am Post subject:

Panic over thanks for all your help :D

Andy_P · Posted: Sat Jan 14, 2006 2:54 am Post subject:

Well tell us how then! :D
And maybe talk to Daiboy in the post nextdoor. He's got the same problem and needs help http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=33947

wokingbee · Posted: Mon Jan 16, 2006 1:17 am Post subject:

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