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Cannot install the 5.201 update on my Palm T5

 
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Andrew83
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Joined: Dec 18, 2005
Posts: 8

PostPosted: Sun Dec 18, 2005 12:23 pm    Post subject: Cannot install the 5.201 update on my Palm T5 Reply with quote

I was just wondering if anyone else is having the same problems as me. I have got a legitimate version of TomTom Navigator 5 Bluetooth purchased from Amazon and are running it on a Palm T5.

When I try to hotsync the update I get an error message saying there is not enough memory on the SD card (i.e. the card supplied by TomTom). I have been in email communication with TomTom but after a week I have still not been able to install it.

Is anyone able to recommend how I can install this update? I do not have any extras installed on the TomTom card, only the pocketgps speed camera database but even if I uninstall this it will still not work (only takes about 0.3MB of memory). On TomTom's instruction I have deleted all audio files, leaving only the standard 'Jane' voice. The only other thing stored is about 20 favourites, although surely this is not excessive.

I would really appreciate some suggestions, many thanks.
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CTHindi
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Joined: Jan 27, 2005
Posts: 33

PostPosted: Sun Dec 18, 2005 3:16 pm    Post subject: Reply with quote

If you have another SD card please try installing to that card and then copying maps over from SD / CD's if those were provided by Tom Tom.

The product code for maps is registered with Device ( Palm) and should work with new SD card as well.
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Andrew83
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Joined: Dec 18, 2005
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PostPosted: Sun Dec 18, 2005 5:49 pm    Post subject: Reply with quote

Thanks for your suggestion.

Unfortunately I dont have a spare SD card, I am sure that would work if I purchased a larger SD card but I dont see why I should have to purchase a new card when I paid £200 for the kit from TomTom only 2 months ago. Surely they should have provided a larger card?

Although maybe I will be left with no choice but to buy a bigger card.

Has anyone else has this problem?
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lbendlin
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Joined: 02/11/2002 22:41:59
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Location: Massachusetts, USA

PostPosted: Sun Dec 18, 2005 6:35 pm    Post subject: Reply with quote

you can remove voices that you won't ever use - this will free up enough space for a successful upgrade.
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Andrew83
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Joined: Dec 18, 2005
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PostPosted: Sun Dec 18, 2005 6:37 pm    Post subject: Reply with quote

I have already removed all of the voices, all I have left is 'Jane' - this is the standard female voice.
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lbendlin
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PostPosted: Sun Dec 18, 2005 6:41 pm    Post subject: Reply with quote

do the upgrade directly on the SD card, not via Hotsync -that worked for me. You just need three files anyhow.

start.prc
munich.bin
data.chk

all in the \TomTom folder
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Andrew83
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Joined: Dec 18, 2005
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PostPosted: Wed Dec 21, 2005 10:29 pm    Post subject: Reply with quote

Thanks for all your suggestions, I am now running the new version! TomTom advised that I deleted everything from the SD card apart from the Great Britain map folder. I did this and was then able to install the update in the correct way i.e. with hotsync.

However I think they also forgot to tell me that I should keep the voices folder as next time I used it there was no-one speaking!!! Once I reinstated the voices folder it was fine.

Out of interest does anyone know what some of the other folders do on the TomTom card i.e. the ones I now dont have? These are the ones which are no longer on the card:

2577
DCIM
Licences
Raster (always been empty)
Schemes (always been empty)
Zip
(and I no longer have the icon 'Start' on the SD card).


Many thanks

Great site by the way
Andrew
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Andrew83
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PostPosted: Wed Dec 21, 2005 10:45 pm    Post subject: Reply with quote

I know what the ZIP folder does, have had to reinstall that to be able to navigate by postcodes!
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eillo7
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Joined: Aug 19, 2005
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PostPosted: Wed Dec 21, 2005 11:08 pm    Post subject: Reply with quote

"Schemes" is where you put custom colour schemes you create/download
"DCIM" is, I think, created by Palm OS when you format the card and is used for storing image files/folders ("Digital Camera IMage" or something apparently).
"2577" "Licences" and "Raster" are news to me - maybe created by apps you have installed on your device?
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Andrew83
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Joined: Dec 18, 2005
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PostPosted: Wed Dec 21, 2005 11:26 pm    Post subject: Reply with quote

I have now put back all of the folders anyway, they all fitted. Bit of a strange problem I had but all resolved now.

Happy Christmas everyone and cheers for your help.
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TuurG
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Joined: Nov 23, 2004
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Location: Haarlem, The Netherlands

PostPosted: Wed Dec 21, 2005 11:48 pm    Post subject: Reply with quote

'2577' contains the PPC cab-files for auto installation. You don't need it for Palm
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