GPSFORLESS

Shawz · Pocket GPS Verifier Joined: May 24, 2004 Posts: 14

I have to say that when I bought my sat nav system from Gpsforless I received excellent service. Even receiving a phone call back to confirm when the system would be delivered.
My globalsat is now no longer working (doesn't power on just one flash of the green and blue leds and then nothing). It's a shame they couldn't find a way of having someone to answer the phones and emails while the move is going on as it looks like they may loose a lot of future customers.
I hope they get the move completed soon as I need to get my globalsat fixed Sad

PDAMODS · Occasional Visitor Joined: Oct 23, 2004 Posts: 13

Hi Shawz

If you need this replace please contact us on support@pdamods.com with the gpsforless order number and we will get this changed for you within 3 working days. I know Craig is busy with the move so contact us and we'll swap it over with for one with the latest firmware as well !!

Thanks

Peter

craigdrbys · Regular Visitor Joined: Jan 31, 2005 Posts: 69

Hi Shawz

We would like to apologise for the inconvenience caused to you, we planned this move at the quietest time of the year. Thanks to all our customers over the last 12 months Gps for less achieved sales which were not expected. We felt the situation had to be addressed. Our lines are open from 5/9/05 please contact us to resolve the situation.

Regards
Craig & Tracy

craigdrbys · Regular Visitor Joined: Jan 31, 2005 Posts: 69

Hi JorgenvonStrangle

Sorry to hear you were having problems with one of our products. we would like to appologise for any inconvenience caused during our move. We have responded on our first day back to every email sent over the past 2 weeks. sales lines re open 5/9/05 please feel free to contact us if needed.

Regards
Craig & Tracy

craigdrbys · Regular Visitor Joined: Jan 31, 2005 Posts: 69

Hi Jay-Lincs

Gps for less Ltd would like to take the time to appologise to you for not being able to supply the goods you required. We were moving so thought it was best to refund you. We refunded instantly and advised via email.sorry for any confussion caused.

Regards
Craig & Tracy

Shawz · Pocket GPS Verifier Joined: May 24, 2004 Posts: 14

JorgenvonStrangle · Posted: Fri Sep 02, 2005 11:24 pm Post subject:

Craig & Tracy,
got your e-mail authorising my refund, thanks for that, just waiting for the money to be credited now.
I appreciate it's difficult during a move but surely just someone answering e-mails if nothing else could have been managed?
Will you be investigating why the K3 is causing people problems and perhaps removing it from sale whilst you do?

Regards.

JorgenvonStrangle · Posted: Tue Sep 06, 2005 7:34 am Post subject:

I was concerned about what would happen to my refund during their closure
but they have replied promptly before the date stated on the website they would reopen and have refunded my money already, can't say fairer than that and would still use them again Thumbs Up

No reply about the K3 yet though.

craigdrbys · Regular Visitor Joined: Jan 31, 2005 Posts: 69

Hi JorgenvonStrangle

We have contacted our supplier 5/9/05 about the pairing of the k3 receiver. The instructions we have been sent is that this receiver does not pair in the normal way. we have been assured that this receiver works fine and will be testing today 6/9/05. if the receiver is found to be faulty we will not hesitate to remove from our website

Regards
Craig & Tracy
www.gpsforless.co.uk

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