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Has your TTN5 upgrade shipped yet?
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Paddlegod
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Joined: Jan 12, 2004
Posts: 18

PostPosted: Wed Jun 08, 2005 10:31 am    Post subject: Order num 546xxx Reply with quote

Order num 546xxx
Still Authorised to be in the warehouse... Crying or Very sad Seems that later orders ARE shippping first!
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ichilton
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Joined: Apr 09, 2004
Posts: 142

PostPosted: Wed Jun 08, 2005 10:32 am    Post subject: Reply with quote

Hi,

How do you see your order and status?

I placed the order last night and it said that payment had been sucessfully authorised and I would be e-mailed a confirmation.

However, I have not received any e-mail and when I log into the tomtom site, I can't see anything about orders.

Thanks

Ian
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Peter Kessler
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Joined: 08/10/2002 09:12:29
Posts: 129
Location: United Kingdom

PostPosted: Wed Jun 08, 2005 10:34 am    Post subject: Reply with quote

Log in, then go to 'Support', 'My Orders'
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ichilton
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Joined: Apr 09, 2004
Posts: 142

PostPosted: Wed Jun 08, 2005 10:38 am    Post subject: Reply with quote

Hi,

Thanks - i've got it now.

I seemed to be in the tomtom plus section for some reason...!

--ian
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ichilton
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Joined: Apr 09, 2004
Posts: 142

PostPosted: Wed Jun 08, 2005 10:46 am    Post subject: Reply with quote

Hi,

I ordered last night and I get:

Order: 568xxx
status: New
Shipping status:

Looks like they have not even processed it yet Sad

--ian
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rinkrat
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Joined: Dec 02, 2004
Posts: 76
Location: Peterborough UK

PostPosted: Wed Jun 08, 2005 11:11 am    Post subject: The Story so far ! Reply with quote

rinkrat wrote:
My status is partially shipped !

This is the reply from Tom Tom

Items from your order 548*** have been shipped on Jun 07 2005 05:59PM.

The following items from your order were shipped:
1 x TTN5 Software upgrade Europe from TTN3

Not all items of this order are shipped to you yet because they are not in stock. We apologize for the inconvenience and will ship as soon as the items become available again.

The parcel is sent by UPS and will arrive within 2 working days for EU countries and 3 working days for other countries.

OK what exactly am I getting ?

Maybe the TTN5 upgrade only ( No Europe Maps )
Maybe the Europe Maps ( No Upgarde )

Either way surely ones not much good without the other.

I have TTN 1710 Ipaq pacage which already has TTN4 if I do get 5 and no new maps is it worth upgrading before maps arrive or not ?

Typical that its the maps why I upgraded as going to France next month. Me thinks Tom Tom have maybe got plenty of upgrades and not enough maps !

Am I right in thinking that anyone with TTN3 maps that they will not work with TTN5 ? question is will they work with TTN4 maps I have ?

What a Crock !


Rinkrat


OK managed to speak to Tom Tom on the Phone !

What I have be told is Partially shipped means

I should have a 128mb sd card ( with UK mapping and TTN5 ) and 6 cds with TTN5 and full european mapping. Good value if you get an sd card.

However it looks like they have only sent ot the CDs and the SD card is to follow !

I am told I can still use the cds to upgrade from TTN4 I already have but the 128 MB Sd card would have made an easier upgrade.

Would have liked it all together but we'll see when it arrives !

Hope this helps others with partially dispatched !

Rinkrat


Will have to see what I actually get when it arrives what I actually get !
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ichilton
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Joined: Apr 09, 2004
Posts: 142

PostPosted: Wed Jun 08, 2005 11:20 am    Post subject: Reply with quote

Hi,

An SD card and 6 CD's for the 59 Euro's?? - that's good.

How long did it take from ordering, to the status changing, to it saying it was shipped?

Thanks

Ian
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rinkrat
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Joined: Dec 02, 2004
Posts: 76
Location: Peterborough UK

PostPosted: Wed Jun 08, 2005 11:32 am    Post subject: Reply with quote

Ordered 1st june 10.30pm

Sipped last night 07th June 6.00pm

Not holding my breath about what i'll get in the package tho'
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julianbarker
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Joined: Apr 12, 2005
Posts: 431

PostPosted: Wed Jun 08, 2005 1:51 pm    Post subject: Reply with quote

My order and shipping were at about the same time for both.

BTW - strange that they say there is an SD card - the website says of the upgrade -

"TomTom NAVIGATOR 5 upgrade exists of a CD-set including the new NAVIGATOR 5 software and the latest updated TeleAtlas maps of either Europe or the USA & Canada (based on the area of your initial purchase). A Major Roads network of Europe is included for cross-border navigation to any town in Europe!"

My Dutch friends say "exists of" when they mean "consists of".
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CouchPotato
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Joined: Jun 08, 2004
Posts: 12

PostPosted: Wed Jun 08, 2005 1:51 pm    Post subject: Reply with quote

Typical, I asked them if the upgrade came on SD card or CD and they mailed e back with "No SD card" I've just ordered a new card and now it looks like it WILL be on SD card Rolling Eyes
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Paul Carl
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Joined: 11/03/2003 16:51:27
Posts: 29
Location: Hemel Hempstead

PostPosted: Wed Jun 08, 2005 3:32 pm    Post subject: Warehouse Authorised Reply with quote

My order still in warehouse. Ordered 01/06/05 @ 12:53 Order No. 5438XX.

Rolling Eyes
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rampantrabbit
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Joined: May 27, 2004
Posts: 17
Location: Fareham,Hampshire, England

PostPosted: Wed Jun 08, 2005 5:11 pm    Post subject: Reply with quote

1 New 07-06-2005 06:50:42 PM
2 Authorised 08-06-2005 12:57:13 PM
3 Authorised Warehouse 08-06-2005 12:57:13 PM

order 567###

received email confirmation @ 1200 today, hmmm ill hold off buying a SD card for the mo then, as there is some doubt as to if 1 is in included Laughing Out Loud. :D
_________________
Ipaq 2210, TTM 3 wired GPS, 256mb CF & TTM 3 Car Kit
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joni
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Joined: Jun 03, 2004
Posts: 48

PostPosted: Wed Jun 08, 2005 6:15 pm    Post subject: Reply with quote

Mine's here! Does not include an SD card , rather there is an installation CD plus 6 map CD's. The instructions are a bit vague is is not helped by the fact that although the map CD's are numbered there is no further clue as to which is the GB set. I am happy to confirm that this is CD1.

Don't ditch UKpostcode search just yet as there seems to be issues with the fullpostcode search in N5. It doesn't yet work for me Rolling Eyes

Anyone using a CF GPS receiver will probably need to have their software handy as there is no option nfor this type of receiver in the set up. Mine's okay now.

You can migrate your favs, POI's and recent addresses on PPC but not on Palm apparently.

Anyone who can help with the postcode thing would nice Confused
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julianbarker
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Joined: Apr 12, 2005
Posts: 431

PostPosted: Wed Jun 08, 2005 6:28 pm    Post subject: Reply with quote

Mine was "shipped" on 7th but according to UPS has not moved from Apeldoorn since. I have the email - no mention of partial delivery though like some people.
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proeliator2001
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Joined: 24/03/2003 18:35:49
Posts: 20
Location: United Kingdom

PostPosted: Wed Jun 08, 2005 6:34 pm    Post subject: Reply with quote

Cant transfer favs or the like if you're using TTN2 Crying or Very sad I've been adding them in for a while today. I have the postcode problem too, stupid thing Rolling Eyes

I do wish TomTom had made their maps croppable like Destinator as I'll have to buy a 1gb card for a European trip comming up as I cant fit the UK, Italy and the bit of France I have to travel through on a 512mb card. I could rely on major roads but the places I am stopping off in France are not included and I don't fancy asking a local for directions 8O Laughing

Lets hope the postcode issues get sorted - cannot believe they ship like that!
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