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Losing Live Services connection

 
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kitlander
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Joined: Apr 11, 2006
Posts: 7

PostPosted: Mon Dec 03, 2012 9:53 pm    Post subject: Losing Live Services connection Reply with quote

My Live Sevices sub expired a month ago and when I renewed Traffic in Home it said that I had to download an item, which I did. Now my Go950 takes much longer to connect. Also, when it loses connection, the Traffic bar disappears. This happens every morning as I drive through the Hindhead tunnel. The problem is that the TT doesn't reconnect for several minutes, long enough to run into the Guildford tailback. I've tried to manually restart Traffic, but it always gives me an error, 145. I think, saying that the TT cannot connect to Services. Have TT changed mobile provider or have I messed up my device on the renewal. The TT is now pretty useless for my morning commute! Any help appreciated!
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue Dec 04, 2012 10:24 pm    Post subject: Reply with quote

I'm not seeing LIVE problems on my Go950.

But there have been several episodes in the past where a PARTICULAR software update caused a lot of users to suddenly get connection difficulties.

I'm currently in a slightly different situation with my Go940.

That has had really poor connection for a long time (one bar of signal strength on the Network screen, and LIVE services only 40-50% of the time while out on the road).

but I had to reinstall a backup and then update for another problem and now I have absolutely no activity from the SIM card and modem at all. All the fields on the Network page for SIM ID etc. are blank.
I've not had time to get to the bottom of that one yet.
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