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MrT
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Joined: Nov 14, 2003
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Location: Surrounded by A1, M1 & M25
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 Posted: Fri Jun 10, 2011 7:45 am Post subject: Has support for the Go X40 been withdrawn? |
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Has TomTom withdrawn support for the Go X40 range?
Since 9.058 was released last year which has caused many issues, mainly with Live Services, there has never been any fix or later version, even though TomTom stated they were working on a fix.
I am reluctant to upgrade as I have nearly a year's subscription to Live Services left and there are still issues with the 1000 range which TomTom may do the same and abandon support when the next range is introduced.
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Daggers
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Joined: Jun 20, 2005
Posts: 1096
Location: Solihull, UK
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| Posted: Fri Jun 10, 2011 9:32 am Post subject: |
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There's a huge difference between withdrawing support for a product and not releasing further updates for it. I'm sure TomTom will still provide support for all models - even back to the original Classic, but they may not be anticipating creating further software updates.
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MrT
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| Posted: Fri Jun 10, 2011 11:04 am Post subject: |
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Not fixing major faults in the software is withdrawing support in my opinion, whilst it is reasonable not to expect future software feature enhancements on older models.
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham
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| Posted: Fri Jun 10, 2011 7:26 pm Post subject: |
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| MrT wrote: | | Not fixing major faults in the software is withdrawing support in my opinion, whilst it is reasonable not to expect future software feature enhancements on older models. |
If that's the definition of withdrawing support, they did THAT when they withdrew support from my GO720 the day it went haywire on handsfree. And they withdrew support on the x30, x40 and x50 models as soon as they sold them with handsfree that went doolally!  
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Dennis
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