TT 920 Missing Postcodes

Nascar98 · Occasional Visitor Joined: Sep 21, 2006 Posts: 28

Hi All,

Need some help. Recently purchased an updated map from Tom Tom for Western Europe, including UK, for a trip to Spain. Should have known it would be suspect when the directions I put in took me to a multi storey car park Confused

Anyway, just tried to put in an address here in good old Blightey and I can't put in the second half of the postcode. Any clues?

My thanks in advance.

Tony

DennisN · Posted: Sun Mar 06, 2011 9:49 am Post subject:

Have a go at this - for some strange reason, TomTom sometimes seem to drop your postcodes with new maps! Rolling Eyes

_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Nascar98 · Occasional Visitor Joined: Sep 21, 2006 Posts: 28

Thanks for the response. Tried what you suggested. Didn't work. I'm guessing I have done something incorrectly. I got the zip file, extracted them and copied them to the Western Europe map on the H (Tom Tom ) memory on the unit. I seem to remember getting a message saying the file already existed and did I want to replace which I said yes to all.

Any thoughts would be appreciated but you have to ask; how is it they(TT) can sell a map whcih doesn't contain the postcodes?

Frustrated.

Tony

DennisN · Posted: Sun Mar 06, 2011 11:37 am Post subject:

You don't copy the files into the H (tom tom). Whgen you extract, you should finish up with a directory called "zip" (which contains files like Western Europe.postal and Western Europe.ver)

You copy the directory (zip) into the ROOT of your TomTom, NOT into the map directory.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Nascar98 · Occasional Visitor Joined: Sep 21, 2006 Posts: 28

OK,

You got me. I've looked at all the file names,types etc and cannot see one anywhere with ROOT in it .. As you may have guessed I'm not the most savvy with these things. How hard can it be? Question

DennisN · Posted: Sun Mar 06, 2011 3:59 pm Post subject:

OK, sorry. ROOT is not a directory or anything, it's the device itself. So if it shows as H, copy that zip directory to H.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Andy_P · Posted: Mon Mar 07, 2011 3:19 pm Post subject:

Here's a little tutorial I knocked up a long time ago....

Folders & Files - What Is This 'Root Directory' I Keep Hearing About?

(Sorry it's on another forum, I thought I had done something similar here, but can't find it now).

Nascar98 · Occasional Visitor Joined: Sep 21, 2006 Posts: 28

Hi Folks,

Thanks for the reposnses. I believe I have tried all of your suggestions and still no joy. Unfortunately, I couldn't see the jpeg images on the tutorial as I'm not a member of that group. So any other thoughts, suggestions would be appreciated. Why is it so difficult Rolling Eyes

Just sent a snotty message to TT as well. How can they sell something that then doesn't work? Hmmmmmmm

Thanks in advance.

Tony

mikealder · Posted: Tue Mar 08, 2011 4:58 pm Post subject:

Do you still have the zip file you downloaded on the computer? if so try the following:

Connect you nav device to the PC and switch it on.

Shut down Home_2 if it starts up as its not needed.

Open Windows Explorer and view the drives connected to your PC, make a note as to which drive letter is associated with your TomTom, it should say TomTom next to the drive letter.

Right click the zip.zip file and select Extract file, now select the drive letter associated with your TomTom and click OK.

Do the above and the required files will be put in to a folder called zip that will be in the root of the device without you needing to do anything else - Mike

Nascar98 · Occasional Visitor Joined: Sep 21, 2006 Posts: 28

Hi,

Thanks for the help. Tried what you suggested. Still no good. I couldn't find Windows explorer so used My Computer. The TT is shown as drive H. I right clicked the zip folder and selected extract all. I then had to browse for a place to put the files, so I selected H. As the files were being copied across, I got messages saying the file already existed and did I want to replace it which I did. When finished, I looked at the files in H, and there was no zip file but there were individual files of the UK, Netherland and Singapore codes. Tried to enter a postcode wiith no improvement.

I'm about to drop kick this thing into the nearest lake and ask for a refund from TT Evil or Very Mad

I suppose the moral is, don't buy anything from TT. It can't be trusted. What's more frustrating is they don't get it right in the first place.

I'm not HP but appreciate your help and advice.

PaulB2005 · Posted: Tue Mar 08, 2011 10:34 pm Post subject:

Windows Explorer and My Computer are the same thing.

Find the H drive which is your TomTom. At the bottom of the list of files and folders in the right hand pane, RIGHT click on blank space not used by a file or folder. A menu should appear. Select New then Folder. A new folder called "New Folder" should appear. Over write the name with "zip" and hit Enter.

Now drag each of the UK, Netherlands and Singapore files onto the "zip" folder but hold down the RIGHT mouse button whilst doing it. If asked do you want to Copy or Move here choose Move. Repeat for each file. You should then have a folder called "zip" at the bottom of the list of folders on the unit. Inside that folder should be your postcode files.

Oldboy · Posted: Tue Mar 08, 2011 10:56 pm Post subject:

PaulB2005 · Posted: Tue Mar 08, 2011 11:20 pm Post subject:

I think you are right. I'll edit now.

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