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gluey
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Joined: Mar 27, 2005
Posts: 208
Location: North East UK
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 Posted: Sat Feb 12, 2011 7:09 pm Post subject: 540 + live services + 9.058 |
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Hi All,
I have been using my 540 with the latest version 9.058 for a while without any live services.
I now have live services but the unit will not work unless i revert the software to a previous version.
I know TT had this problem at first but the TT site says the latest version corrects this fault.
Can anyone confirm what version they have on their 540 with the live services working? |
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franb
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Joined: Aug 10, 2007
Posts: 244
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| Posted: Sat Feb 12, 2011 7:34 pm Post subject: Re: 540 + live services + 9.058 |
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| gluey wrote: | Hi All,
I have been using my 540 with the latest version 9.058 for a while without any live services.
I now have live services but the unit will not work unless i revert the software to a previous version.
I know TT had this problem at first but the TT site says the latest version corrects this fault.
Can anyone confirm what version they have on their 540 with the live services working? |
My own 540 & 550 both run PERFECTLY with 9.058 as do all/any other 540's that "pass through my hands" including Live Services.
What actually "doesn't work", error message do you get?
Have you tried re-inputting your email/password in Preferences/page 7 MyTomTom account?
Last edited by franb on Sat Feb 12, 2011 7:43 pm; edited 2 times in total |
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Sat Feb 12, 2011 7:39 pm Post subject: |
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740 here works ok. Traffic bar takes 3-4 minutes to appear and start logging in but I'm living with it for now as I use it quite infrequently.
Do you get any error messages? |
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gluey
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Joined: Mar 27, 2005
Posts: 208
Location: North East UK
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| Posted: Sat Feb 12, 2011 8:16 pm Post subject: |
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Thanks for the info,
I will try again.
It just says it cannot connect to live services.
I have put my account details back in via TT home as it won't let me do it direct on the unit.
Just like every update i do it seems to take a few goes before it works.
Kev |
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franb
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Joined: Aug 10, 2007
Posts: 244
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| Posted: Sat Feb 12, 2011 8:54 pm Post subject: |
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| gluey wrote: | | I have put my account details back in via TT home as it won't let me do it direct on the unit. |
How so/why not? May just be a 1008 error whereby you can't (currently) connect to the server? |
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PaulB2005
Pocket GPS Moderator
Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Sat Feb 12, 2011 9:16 pm Post subject: |
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| Any error number? |
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gluey
Regular Visitor
Joined: Mar 27, 2005
Posts: 208
Location: North East UK
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| Posted: Sat Feb 12, 2011 10:32 pm Post subject: |
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Thanks for the help everyone.
I tried again and after about 5min the unit connected ok.
Went on a little trip and working fine.
May have just been a problem at the server?
Kev |
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rbecking
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Joined: Jul 25, 2005
Posts: 47
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| Posted: Wed Feb 16, 2011 1:02 am Post subject: |
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| gluey wrote: | Thanks for the help everyone.
I tried again and after about 5min the unit connected ok.
Went on a little trip and working fine.
May have just been a problem at the server?
Kev |
This is the whole problem with 9.058, it takes about 3-5 minutes to connect to the tomtom servers. |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Feb 16, 2011 1:15 pm Post subject: |
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| rbecking wrote: |
This is the whole problem with 9.058, it takes about 3-5 minutes to connect to the tomtom servers. |
Not for me.
I timed it a few days ago for another topic and on my Go940 running v9.058 it took a total of 1 minute 7 seconds from first switch-on (when the navigation screen appeared) to produce the sidebar AND to retrieve the HD Traffic information and show it in the sidebar.
That's about as long as it always takes, and seems reasonable to me. |
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Wed Feb 16, 2011 7:28 pm Post subject: |
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| 1 minute 7 seconds from switch on does indeed seem reasonable but there are a few here who do have to wait several minutes for the bar to even appear and then have to wait as it logs in. Even TT have admitted it affects several users. |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Feb 16, 2011 7:46 pm Post subject: |
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| PaulB2005 wrote: | | but there are a few here who do have to wait several minutes for the bar to even appear and then have to wait as it logs in. |
I know. 
I think I've said before, I'm willing to try any experiments anyone can come up with, to see if we can work out why. |
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MRCC
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Joined: Apr 06, 2008
Posts: 82
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| Posted: Thu Feb 17, 2011 11:31 pm Post subject: |
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| Could the difference in observed behaviour be related to a differenc between 540/740 and the 940? I've noticed before that Navcore updates are often shown as being for the 540/740 with presumably the 940 getting a slightly different version, possibly due to some difference in hardware? |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Fri Feb 18, 2011 12:21 am Post subject: |
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Could be....
My full version details (on a Go940) are App: 9.058.568435.1 OS 541764 (1030, 25/8/2010)
And exactly the same version on a Go950. |
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rbecking
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Joined: Jul 25, 2005
Posts: 47
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| Posted: Sat Feb 19, 2011 5:02 pm Post subject: |
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| Andy_P wrote: | Could be....
My full version details (on a Go940) are App: 9.058.568435.1 OS 541764 (1030, 25/8/2010)
And exactly the same version on a Go950. |
Versions on my 540 are exactly the same, put quickest it takes the blue bar to come up is 3 minutes, quite often takes 5 minutes. It's not just the blue bar it's all live services, in that first 3-5 minutes if I try google or weather etc it says cant connect to tomtom server, once blue bar appears they work too. |
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PaulB2005
Pocket GPS Moderator
Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Sat Feb 19, 2011 5:12 pm Post subject: |
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| That's because they all (weather, Google etc) use the LIVE Services Servers. The blue Traffic Bar is just one part of the package. Until your unit has logged in none of the LIVE Services will work. |
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