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Subscriptions to LIVE
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Fibre
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Location: Kettering, Northants, England

PostPosted: Tue May 04, 2010 10:04 pm    Post subject: Subscriptions to LIVE Reply with quote

We have the 740Live and the 750Live for my self and my wife --

I am just wondering how you can find out when the subscription expires on the Live services --

they [the 740 and the 750] were bought at different times..

How can I find out ??

I would hate to lose them

Maurice
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Seamaster
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PostPosted: Tue May 04, 2010 10:14 pm    Post subject: Reply with quote

Go into Live Services on the unit. It shows you the subscription valid until date.
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matthewj
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PostPosted: Wed May 05, 2010 1:59 pm    Post subject: Reply with quote

Also, if you paid for it, your account information shows all of your purchase dates on the web site.
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MrT
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PostPosted: Wed May 05, 2010 2:57 pm    Post subject: Reply with quote

matthewj wrote:
Also, if you paid for it, your account information shows all of your purchase dates on the web site.


Isn't that only if you bought it directly from TomTom, a prepaid card from a dealer would not show up here would it?
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Drivelux
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matthewj
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PostPosted: Wed May 05, 2010 5:55 pm    Post subject: Reply with quote

MrT wrote:
matthewj wrote:
Also, if you paid for it, your account information shows all of your purchase dates on the web site.


Isn't that only if you bought it directly from TomTom, a prepaid card from a dealer would not show up here would it?


Good question! I'll maybe find out in the next month...
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MrT
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PostPosted: Thu May 06, 2010 7:29 am    Post subject: Reply with quote

Same, here mine expires next week and I have bought a prepaid but I don't anticipate needing it until early June.
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Fibre
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PostPosted: Sun May 30, 2010 9:59 pm    Post subject: Reply with quote

I went to the subscriptions service on line -- and guess what -- they said

It seems that your Live Services finished today. If you wish to purchase a new subscription please click on the following link:


-- and when I checked it wasn't working -- but it was Yesterday !!!
was that spooky -- or did I just ask the question at the wrong /right time?

But it was dead easy to renew -- we logged in to Tom-tom Home -- they took £79 from me and it was working again !!
Maurice
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Fibre
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PostPosted: Sat Jun 12, 2010 2:10 pm    Post subject: Reply with quote

FUEL PRICES
It seems that I have Lost some of my services -- cant get the Fuel prices -- an the device it comes up with the Blue screen saying I can subscribe by going to TTHome -- when there it shows that I am subscribed etc.
Checked all the dates etc and well in date for all.

Any Ideas??

One other small point - and I don't know if I have done something wrong --
PHONE CONNECTION
when previously I connected to my phone when switching on my 750L it came up with the audible and visual message "connected to Maurice's phone"
the visual blue words are still coming at the top of the screen with an exclamation mark in a triangle at the front [I haven't noticed that triangle bit before]
Have I switched something off -- all the other voice things seem to work OK..

Maurice
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andy-c1
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PostPosted: Sat Jun 12, 2010 10:46 pm    Post subject: Reply with quote

Fibre wrote:


But it was dead easy to renew -- we logged in to Tom-tom Home -- they took £79 from me and it was working again !!
Maurice



it is £47.50 on tomtom
http://www.tomtom.com/services/service.php?id=14&tab=50&Lid=1

with all these free programs coming out now tomtom are going to have to do a lot to keep them selves afloat in the coming years I think
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DennisN
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PostPosted: Sun Jun 13, 2010 8:07 am    Post subject: Reply with quote

Fibre wrote:

PHONE CONNECTION
when previously I connected to my phone when switching on my 750L it came up with the audible and visual message "connected to Maurice's phone"

Change Preferences
Voices
Voice Preferences
Second page - Read aloud warnings.
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lyngarth
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PostPosted: Sun Jun 13, 2010 9:34 am    Post subject: Reply with quote

Fibre wrote:
FUEL PRICES
It seems that I have Lost some of my services -- cant get the Fuel prices -- an the device it comes up with the Blue screen saying I can subscribe by going to TTHome -- when there it shows that I am subscribed etc.
Checked all the dates etc and well in date for all.

Any Ideas??
Maurice


Had the same problem, see Here

I removed all the files and now working again.
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Fibre
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Joined: Nov 17, 2004
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Location: Kettering, Northants, England

PostPosted: Sun Jun 13, 2010 5:18 pm    Post subject: Reply with quote

DennisN wrote:
Fibre wrote:

PHONE CONNECTION
when previously I connected to my phone when switching on my 750L it came up with the audible and visual message "connected to Maurice's phone"

Change Preferences
Voices
Voice Preferences
Second page - Read aloud warnings.


Thank you now working -- dimbo that I am --

Now for fuel prices
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Fibre
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PostPosted: Sun Jun 13, 2010 5:32 pm    Post subject: Reply with quote

lyngarth wrote:
Fibre wrote:
FUEL PRICES
It seems that I have Lost some of my services -- cant get the Fuel prices -- an the device it comes up with the Blue screen saying I can subscribe by going to TTHome -- when there it shows that I am subscribed etc.
Checked all the dates etc and well in date for all.

Any Ideas??
Maurice


Had the same problem, see Here

I removed all the files and now working again.


done that still not wrking
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Fibre
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PostPosted: Wed Jun 16, 2010 4:10 pm    Post subject: Reply with quote

any ideas on the fuel data thing??

Maurice
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AndyVaughan
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PostPosted: Wed Jun 16, 2010 9:23 pm    Post subject: Reply with quote

clearflash and a power button and software reset?
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