Voice change and reboot!

dougproctor · Posted: Thu Jan 21, 2010 8:26 pm Post subject: Voice change and reboot!

Have a 950 and went to change a voice tonight whilst a route was displayed. Said okay to it and it froze and then rebooted!! Did this twice!! Is this a reported problem, anyone know!!
Doug
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Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3!

AndyVaughan · Posted: Thu Jan 21, 2010 8:37 pm Post subject:

run a disk scan and see if it finds any corrupted files.

You aren't get any error messages about unable to save settings - file access error or anything like that are you?

dougproctor · Posted: Thu Jan 21, 2010 10:14 pm Post subject:

Hi Andy,
Will give that a go later. There is some space I believe - again, I will check.
Doug
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Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3!

Skel_Nonch · Occasional Visitor Joined: Jan 14, 2010 Posts: 2

Getting exactly the same problem with my new 750. Only happens with recorded voices, not computer voices. Confused

dougproctor · Posted: Mon Jan 25, 2010 9:16 am Post subject:

Funny that - mine was with a recorded voice as well. The computer ones don't do it!!
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Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3!

dougproctor · Posted: Mon Jan 25, 2010 7:56 pm Post subject:

Hi Andy,
Have 386Mb free on the TomTom drive - is that okay? Have both Europe and USA maps on the unit. Is it worg moving the USA map (folder) to an SD card and will it work okay - can't remember!!
Doug
_________________
Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3!

mikealder · Posted: Mon Jan 25, 2010 8:55 pm Post subject:

2 or 3MB spare space in the memory is all thats needed so you don't have a capacity issue with the device - Mike

AndyVaughan · Posted: Mon Jan 25, 2010 9:04 pm Post subject:

Have you tried the usual 5 fixes:

Soft reset (pinhole or hold the power button down)
Run clearflash 3 times
Run a Windows check disk or scan disk
Hard reset (will lose all your settings and favourites)
Take a full Windows Explorer backup and then format the internal mem as FAT32 (full format, not quick) and then reload the backup

If it is still happening, delete the recorded voices from the device and your PC and then redownload them through HOME and reinstall to the device

Skel_Nonch · Occasional Visitor Joined: Jan 14, 2010 Posts: 2

Did this work?, and how do I hard reset a 750 ?

Andy_P · Posted: Tue Feb 09, 2010 7:33 pm Post subject:

Whenever there is mention of "hard" and "soft" resetting it confuses people.
THERE IS ONLY ONE "RESET"!

To "reset" you either press the recessed button on the bottom of the device with a pin or on models without a reset button you hold the power switch down for 20 seconds.
This is like a computer re-boot and you shouldn't lose any settings.
----------
A "RETURN TO FACTORY SETTINGS" (which I assume was what was meant....) is done from the Preferences menu.

After one of those you will lose a lot of your personal settings. There's a full list of what gets forgotten and what doesn't HERE.

AndyVaughan · Posted: Tue Feb 09, 2010 9:14 pm Post subject:

Woops - done it again!

We have this discussion every time Andy!

dhn · Posted: Tue Feb 09, 2010 9:24 pm Post subject:

Just to muddy the waters....... Laughing

See here:
Click Here

You'll see that TomTom itself refers to both 'hard resets' (equal to restore to factory defaults) AND soft resets (pin reset or holding the power button, depending on the model).

URL truncated - PaulB2005
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David

Andy_P · Posted: Tue Feb 09, 2010 10:18 pm Post subject:

I think we've had that muddying before too! Laughing

Trust TomTom...

I've no problem with it being called a hard and soft reset *IF* that's how it was described on the machine and in the manuals.

If we stick to the terms used in the menu and the handbook, it keeps it simple.

dhn · Posted: Wed Feb 10, 2010 12:24 am Post subject:

Thanks Paul, I should have shown the link properly. Sorry. Embarassed

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David

AndyVaughan · Posted: Thu Feb 11, 2010 8:23 pm Post subject:

And I still think TT have the descriptions the wrong way round

Soft reset to me is wipe the software settings (restore to factory default or whatever they call it). The device doesn't reboot. This is instigated from within the software.

Hard reset is a forced cold boot by either the pinhole or the holding of the power button in. No settings lost, but a forced reboot. This is instigated by the hardware.

All academic anyway! Laughing

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