TT 920 greyed out spoken address

keith405 · Posted: Wed Jul 22, 2009 10:04 am Post subject: TT 920 greyed out spoken address

On my TT920 the spoken address and the spoken address dialogue box are greyed out and i can't use them could anybody help me to fix this please.

Thanks
Keith
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TT 920
Acer N35 & Destinator PN

DennisN · Posted: Wed Jul 22, 2009 10:06 am Post subject:

Usual problem is you must have a computer voice selected.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

keith405 · Posted: Wed Jul 22, 2009 10:41 am Post subject:

Hi Dennis just check and done computer voice still grey.
_________________
TT 920
Acer N35 & Destinator PN

DennisN · Posted: Wed Jul 22, 2009 11:11 am Post subject:

I just tested by changing my voice to a recorded voice and expected to get them greyed out, but it didn't! I was still able to use the dialogue icon, although she didn't speak to me, just displayed the questions.

Have you got various things in speech preferences selected?
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

PaulB2005 · Posted: Wed Jul 22, 2009 11:12 am Post subject:

What country are you trying to navigate to? Or what was the last country you tried to navigate to?

Andy_P · Posted: Wed Jul 22, 2009 11:46 am Post subject:

I've had this, and the quick fix for me was to do a "return to Factory Settings" (in the preferences menu)
You'll lose all your Favourites and home location, recent destinations etc. so save them as POIs if you need to keep them.

Try a reset first, if you haven't already.

keith405 · Posted: Wed Jul 22, 2009 11:51 am Post subject:

When i switch the map to North America the icons are there and i can use them but when i switch back to Western and Central Europe the are greyed out again. Dont know if am being stupid but do they not work in the UK?
Paul am just on the Western and Central Europe map am not navigating to any country just cities then address in UK.
_________________
TT 920
Acer N35 & Destinator PN

mikealder · Posted: Wed Jul 22, 2009 11:54 am Post subject:

Have a look in the Western_and_Central_Europe map folder using Windows Explorer, are there any files named cspeech_XYZ where XYZ denotes the country in your case GBR? - If these files are missing you need to download them from TomTom, I am sure someone will have a direct URL to get the files - Mike

dhn · Posted: Wed Jul 22, 2009 11:56 am Post subject:

Is this a new 920 bought in the UK? Has it always been greyed out for the Wesern Europe map?

Do you have a bunch of cspeechxx.dat files in the Western Europe map folder?
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David

keith405 · Posted: Wed Jul 22, 2009 1:37 pm Post subject:

I have just bought the TT i have no cspeechxx.dat files in the folder.
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TT 920
Acer N35 & Destinator PN

dhn · Posted: Wed Jul 22, 2009 1:59 pm Post subject:

Then I suspect you have gotten a North American model (which is why the VR is activated when you switch to that map). If you have no speech files in the Western Europe map, no VR is possible.

I suspect moderator mikealder will be seeing this post and may be able to provide a link to the cspeech files you need.

Post exactly what map you have, the version and build number here; he'd that information.

To find it, tap the satellite bars on your unit. The next screen is the application installed. Tap the version number and the next screen shows the map, version and build.
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David

keith405 · Posted: Wed Jul 22, 2009 2:31 pm Post subject:

Thanks for that.
Version 8.351
Map Western and central Europe v710.1576
What would the build number be like?
Go920(4m00.900)
_________________
TT 920
Acer N35 & Destinator PN

mikealder · Posted: Wed Jul 22, 2009 3:17 pm Post subject:

I will dig out the URL for the European CSpeech files when I get home as its stored on the PC, you might want to consider putting the USA map on an SD or SDHC memory card as the device only has sufficiant storage capacity for the CSpeech files for Europe OR North America, it cannot hold both sets of files unless you use a storage card - Mike

keith405 · Posted: Wed Jul 22, 2009 3:48 pm Post subject:

Thanks Mike will do
_________________
TT 920
Acer N35 & Destinator PN

dhn · Posted: Wed Jul 22, 2009 4:15 pm Post subject:

Try this link
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David

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