Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Traffic Plus Service
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Traffic Plus Service

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
chrisjr
Occasional Visitor


Joined: Feb 26, 2006
Posts: 32

PostPosted: Wed Nov 26, 2008 12:35 am    Post subject: Traffic Plus Service Reply with quote

Since last Wednesday at least I have been unable to use the Traffic Plus service. All I get when I try to activate it is a message telling me I need a subscription (as if I didn't know that already!) and it may have expired.

Well unless I am very much mistaken this is still 2008 and my subscription runs out in 2009 so unless TomTom can't count I doubt that is the problem.

TomTom Support suggested a series of steps including a full factory reset and set up Plus services and Bluetooth to the phone all over again. It will perhaps come as no real surprise that that was a total waste of time Mad

Anyone else experiencing difficulties with Plus Services? I can do the freebies like Weather and even download QuickPGPSFix data direct so it looks as though my TomTom is communicating with their servers. Just can't use Traffic.

I just hope I don't have to wait 7 months to get a resolution like the last time I had to use TomTom support ( Shocked Evil or Very Mad )
Back to top
View user's profile Send private message
chrisjr
Occasional Visitor


Joined: Feb 26, 2006
Posts: 32

PostPosted: Wed Nov 26, 2008 11:43 pm    Post subject: Reply with quote

A result of sorts. E-Mail from TomTom...

Quote:
Due to a technical reasons, 'Traffic EU+US' has been temporarily unavailable. To compensate for this inconvenience we have granted you a compensation product of the same subscription. This compensation product will give you access to your subscription for an additional period (equal to the duration of the outage) at the end of your normal subscription.


Thing that I find slightly worrying is the amount of compensation offered in the rest of the E-Mail. Seems remarkably close to a full year! Given the bit in brackets above just how long do TomTom reckon it's going to take to fix!?! Shocked
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.053 (15 May 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping