920 wont turn on!!

[a444lad]

I just plugged my tomtom into the comp to do the updates and it did it, then after i unplugged it it wont turn on.

When i plug it into the comp now i keep getting a message saying "USB device not recognised" but the green light stays on at the bottom right to say its connected. I just tried plugging it into another comp and the same message comes up on that 1 about the device not being recognised.

I also tried plugging it in to the car charger but it still wont turn on.

Can anyone help please.

[Anita]

Please do not post the same question in multiple threads within the forums, as it leads to confusion tracking the answers.

I'll lock this thread. Please continue the discussion here.
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21

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