No Maps Found! - I've screwed up my TomTom One!!!!!!

MysteryMan · Occasional Visitor Joined: Mar 06, 2007 Posts: 10

I've got a One v2, which has been fine for a few months and just bought my wife a v3 for Christmas.

I've just dropped a clanger by uninstalling the map from my v2 (UK and Ireland) and tried to copy the one from the v3.

Now when I switch on it says 'No Maps Found!'

I've tried to restore from a backup, but, no difference.

Anyone any ideas how to rectify the problem?

Cheers!

dhn · Posted: Fri Dec 28, 2007 4:23 am Post subject:

How did you try to restore? By copying the map file from the backup to the unit using Windows Explorer?

If so, fwiw, that method didn't work for me when I got that error some time back. I needed (I'm using a TT720) to use TTHome to copy from the pc to the unit; I suspect the file mapsettings.cfg gets created that way and is needed by the firmware to 'see' the map installed.

Anyway, worked for me.

Andy_P · Posted: Fri Dec 28, 2007 5:01 am Post subject:

Sorry to say the exact opposite, but you don't need to use Home to restore maps from a backup. In fact, the endlessly recommended way to MAKE backups is not to use Home at all (because you get this sort of failure all too often for whatever reason).

Try to search your PC harddrive with Windows Explorer and find where that backup is (it will be somewhere in Your Documents under TomTom/Home).
If it is a good backup. it should have a map folder called 'UK and Ireland' or something similar. You should be able to just copy that back onto the One, again by using Explorer NOT Home.

As you now know, you cannot copy maps from one unit to another. TT go to great lengths to stop people doing that!

MysteryMan · Occasional Visitor Joined: Mar 06, 2007 Posts: 10

DennisN · Posted: Fri Dec 28, 2007 6:01 pm Post subject:

MysteryMan · Occasional Visitor Joined: Mar 06, 2007 Posts: 10

tanda · Posted: Fri Dec 28, 2007 8:08 pm Post subject:

For trying to illegally copy, (pirated software ) from one TomTom to another, you should be made to walk the plank, you salty sea dog.
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Audi A3 Sline sat nav

Andy_P · Posted: Fri Dec 28, 2007 9:10 pm Post subject:

I was putting him in the honest mistake ("...your honour") category... Cool

dhn · Posted: Fri Dec 28, 2007 9:29 pm Post subject:

DennisN · Posted: Sat Dec 29, 2007 12:02 am Post subject:

LesP2008 · Posted: Sat Dec 29, 2007 2:28 pm Post subject:

So right Dennis it really is a minefield for any new buyer.
I know from personal experience, my father in law got a unit and since then i have been trying to jerry him up on how the various things work believe me it's not easy, i think technology frightens him!!.

jrwc · Occasional Visitor Joined: Jan 02, 2008 Posts: 23

It's been interesting reading this series of posts. I backed up my new TT ONE XL Europe the day I got it using HOME. When it crashed two days later - no map found - I spent hours working on it an talking to the helpline. They now want it back for repair. Am I better to do that or return it to Amazon for a replacement?

if1977 · Posted: Thu Jan 03, 2008 4:12 pm Post subject:

You would be quicker getting a replacement. Does restoreing the back-up not fix your problem.
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NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

jrwc · Occasional Visitor Joined: Jan 02, 2008 Posts: 23

Restoring does not work - either using HOME or manually. I've even reformatted the flash memory (as instructed by TT) and reinstalled (using both Mac and PC) but no success. Any other suggestions would be helpful before I package the TT and send it off.

if1977 · Posted: Thu Jan 03, 2008 6:27 pm Post subject:

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