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alanmac_2006
Occasional Visitor
Joined: Oct 03, 2007
Posts: 49
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 Posted: Wed Oct 03, 2007 8:36 pm Post subject: Tom Tom 1 Loss Off Sound |
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TOM TOM 1 LOSS OF SOUND.
Got a Tom Tom 1, 18 months old. The sound keeps on coming/going. Reset it tons of times.
Tried Change Voice Test nothing. Took card in out several times.
Sometimes if I fiddle with the off/on buton at an angle it comrs back on again.
Unfortunately keeps coming/going.
Any ideas?
Thanks.
Kind regards
Alan Mac |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Wed Oct 03, 2007 8:41 pm Post subject: |
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Have you tried a Reset Factory Settings in Change Preferences.
Note that you will lose any Favourites you might have.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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alanmac_2006
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Joined: Oct 03, 2007
Posts: 49
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| Posted: Wed Oct 03, 2007 8:52 pm Post subject: |
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If I do that, will I lose all my downloaded POI'S as well as my favourites?
Thanks for replying.
KInd regards.
Alan MaC |
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alanmac_2006
Occasional Visitor
Joined: Oct 03, 2007
Posts: 49
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| Posted: Wed Oct 03, 2007 9:35 pm Post subject: |
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Reset Factory Settings.
Lost everything. POI'S Favourites etc.
Still no sound!!
Oh well at least I tried.
Think I may have to buy another.
Very disappointed it only lasted 18 monhs.
Regards.
Alan MaC |
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tanda
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Joined: Aug 21, 2005
Posts: 617
Location: Gloucester UK
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| Posted: Wed Oct 03, 2007 11:33 pm Post subject: |
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Didn't I read somewhere, TomTom give a 2 year garentee, have you still got the till reciept?
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Audi A3 Sline sat nav |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Thu Oct 04, 2007 12:06 am Post subject: |
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Check the License file somewhere on the unit. The guarantee used to be 2 years, now it is only one.
Otherwise try "Eldar's" http://www.satnav-shop.com/ for a repair. |
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alanmac_2006
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Joined: Oct 03, 2007
Posts: 49
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| Posted: Thu Oct 04, 2007 7:59 am Post subject: |
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Thanks for your advice.
Kind regards
Alan MaC |
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alanmac_2006
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Joined: Oct 03, 2007
Posts: 49
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| Posted: Thu Oct 04, 2007 1:03 pm Post subject: |
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WEnt on To Tom Tom. Dowloaded, updated everything you can think of.
Still no sound!
I am going to ring Halfords tomorrow to see if they will change it, 18 months is not long for a new pece of kit to last.
Also, I noticed I paid nearly £300 for it, you can get Tom Tom 1's for hlf that price now.
Regards
Alan MaC |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Thu Oct 04, 2007 3:09 pm Post subject: |
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Any luck with finding the guarantee period?
Mine for the Go300 was in a folder called Licenses, the file is "Lic_eng.txt", and it said:
| Quote: | 6) LIMITED WARRANTY AND LIMITATION OF LIABILITY:
c) TomTom warrants to you that the Hardware will be free from defects in workmanship and materials for a period that is
the shorter of (a) two (2) years from the date that the Hardware was first purchased by you and (b) the period ending upon your
breach of any term of the EULA (“Warranty Period”). During the Warranty Period the Hardware will be repaired or replaced
at TomTom’s option (“Limited Warranty”), without charge to you for either part or labor. This warranty covers the prompt
replacement of the data carrier and the Hardware only. If the Hardware is repaired after expiry or the end of the Warranty Period, the Warranty Period for the repair will expire six (6) months from the date of repair. |
On my Go720, it is called "EULA-English-NO_US CAN.txt", and is much more restrictive:
| Quote: | 6) LIMITED WARRANTY:
a) TomTom does not and cannot warrant that the Software and/or Hardware operate error-free. You should be particularly aware of the fact that calculation errors may occur when using Software and/or Hardware in a navigation system for instance caused by local environmental conditions and/or incomplete data.
b) Except for the Limited Warranty document included with the Hardware (“Limited Warranty”), if any, and to the maximum extent permitted by applicable law, TomTom and its suppliers provide the Hardware and the Software “AS IS AND WITH ALL FAULTS”, and hereby disclaim all other warranties and conditions....., |
I think the paper warranty says 1 year.... |
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alanmac_2006
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Joined: Oct 03, 2007
Posts: 49
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| Posted: Thu Oct 04, 2007 7:55 pm Post subject: |
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Thanks for that.
I will have a look at Licences.
Regards.
Alan MaC |
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alanmac_2006
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Joined: Oct 03, 2007
Posts: 49
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| Posted: Thu Oct 04, 2007 8:01 pm Post subject: |
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Andy,
You are a genius!!!! 
Found it in that File. It is 2 YEARS!!!!!
Nice one!!!!
Wil keep you posted!!
Regards.
Alan MaC |
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alanmac_2006
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Joined: Oct 03, 2007
Posts: 49
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| Posted: Wed Oct 10, 2007 8:14 am Post subject: |
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Went into Halfords with a printed off copy of the 2 year Warranty (thanks Andy).
Result, they are sending it back to Ton Tom for a repair under warranty.
Result.
Willlet you know what happens, a big thnaks to all who offered advice.
Regrds
Alan MaC |
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alanmac_2006
Occasional Visitor
Joined: Oct 03, 2007
Posts: 49
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| Posted: Sat Oct 13, 2007 7:54 pm Post subject: |
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Great News,
Halfords called today, Tom Tom have fitted a new set of Speakers, THAT@S WHAT THE PROBLEM WAS ALL ALONG!!
Many thanks to Andy on here for helping me find the 2 year Warranty to print off as proof.
As you all said, it is now a 1 year Warrranty.
THanks to ALL on this Site Brilliant Help!!!
KInd regards
Alan MaC |
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