| View previous topic :: View next topic |
| Author |
Message |
SMabille
Occasional Visitor
Joined: Dec 07, 2006
Posts: 2
|
 Posted: Fri Dec 08, 2006 5:28 pm Post subject: London congestion charge extension |
 |
|
Hi,
I just asked TomTom support about London congestion charge extension.
Will there be any update, their answer is astonishing:
Dear Mr./Ms Mabille,
Thank you for your e-mail
We do our best to keep up with the ways road change .
However we are in the middle of a map upgrade program as we speak and you are free to purchase any maps you wish.
The upgrade takes place once a year so I guess you will get a chance to buy the updated maps sometime next year.
With best regards,
The TomTom Customer Support Team
So basicallly... at least a year before getting the new congestion charge zone included! How deceiving.
I don't know what is happening with TomTom support lately, but I had another issue recently were they totally ignore my question (I have a problem installing the maps upgrade on my hp1940 navigator 5, they kept answering 3 times navigator 6 is not compatible, which I knew and was not my question!)
I was used to good service but it seems to be going down lately. |
|
| Back to top |
|
 |
thebinman
Banned
Joined: Mar 04, 2006
Posts: 770
|
|
| Back to top |
|
|
SMabille
Occasional Visitor
Joined: Dec 07, 2006
Posts: 2
|
| Posted: Fri Dec 08, 2006 5:54 pm Post subject: |
|
|
| What I was hoping for is to be able to calculate a route avoiding the zone, as it's possible with the current one. Obviously that won't be an option in the near future. |
|
| Back to top |
|
|
Tim Buxton
Pocket GPS Moderator
Joined: 14/09/2002 20:56:18
Posts: 5231
Location: Surrey, United Kingdom
|
| Posted: Fri Dec 08, 2006 6:54 pm Post subject: |
|
|
That's the one they 'acquired' from me, via icsys's Navman POI website. I'm working on a new one which will probably appear all over the place again, no doubt stripped of the text file which is meant to accompany the POI file - you know, the one wth the Copyright information.
_________________
Tim |
|
| Back to top |
|
|
thebinman
Banned
Joined: Mar 04, 2006
Posts: 770
|
| Posted: Fri Dec 08, 2006 7:01 pm Post subject: |
|
|
| Tim Buxton wrote: |
That's the one they 'acquired' from me, via icsys's Navman POI website. I'm working on a new one which will probably appear all over the place again, no doubt stripped of the text file which is meant to accompany the POI file - you know, the one wth the Copyright information. |
Whoops!
May as well hold off till the extended zone it complete. |
|
| Back to top |
|
|
mightymart
Regular Visitor
Joined: Apr 26, 2005
Posts: 83
Location: Kent, England
|
| Posted: Mon Jan 08, 2007 11:36 pm Post subject: |
|
|
| I find this a bit of a rip off because I don't want to purchase the full new map I just want to be able to punch where I'm going & avoid the congestion, I hope maybe Tom tom will supply an update just for this ? |
|
| Back to top |
|
|
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Tue Jan 09, 2007 3:47 am Post subject: |
|
|
Why should they? It was right when that map was produced.
However, now they have produced the new map and it isn't on there, and isn't likely to be sorted for at least another year IS disgusting. |
|
| Back to top |
|
|
Skippy
Pocket GPS Verifier
Joined: 24/06/2003 00:22:12
Posts: 2946
Location: Escaped to the Antipodies! 36.83°S 174.75°E
|
| Posted: Tue Jan 09, 2007 9:48 pm Post subject: |
|
|
| Andy_P2002 wrote: | | Why should they? It was right when that map was produced. |
Technically true, but surely it wouldn't be that difficult to patch their existing maps.
If it were just a minor road change out of thousands that are made every year then fair enough, but the Congestion Charge is a serious business - stray in there by mistake and you get hit with a £100 fine.
I've said many times before that the sat nav manufacturers (all of them, not just TomTom) and map providers have to buck up their ideas, this is a prime example.
_________________
Gone fishing! |
|
| Back to top |
|
|
|
![]() Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
| Back to top |
|
|
|
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
