TomTom 710 Freezes when disconnecting from TomTom Home

[RoystonB]

Whenever I disconnect from ToTom Home my 710 freezes with the initial picture. I then have to wait until the battery runs out so that I can reset the device.

I disconnect from the computer by going to 'FILE' and pressing disconnect. The cross on the tomtom screen goes, but then it freezes.

Help please. Is this a fault on my machine or with the software?

Many thanks RoystonB

[GPS_Dude]

I had the exact problem.

The solution for me was easy: When my 910 is connected to TomTom home, and I want to disconnect, I just manually turn the unit off first. With the power button on the unit.

I haven't had a freeze-up since.

BTW, I know I have a 910 and you wrote about the 710, but don't you have a reset button? If so that should clear up a freeze...

GPS Dude
_________________
TomTom Go 910, Garmin StreetPilot i5, Alpine Built-In, Garmin eTrex Legend CX, Garmin eTrex Vista

[GPS_Dude]

Also, this might help....

http://tomtom.com/support/index.php?FID=4959&Lid=4

Good luck

GPS Dude
_________________
TomTom Go 910, Garmin StreetPilot i5, Alpine Built-In, Garmin eTrex Legend CX, Garmin eTrex Vista

[RoystonB]

Many thanks, will try both suggestions. RoystonB

[klyne]

I purchased my 710 last week and was a bit shocked when I went through all the procedures for backing up and updating that the unit froze. OK the reset button re-set it. I think in the future I will use GPS-Dude's method of switching the unit off first rather than rely on the remove hardware option in Windows.

David

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