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Another newbie with poi loader problems..come on you guru`s

 
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extra330
Occasional Visitor


Joined: Jun 06, 2006
Posts: 3

PostPosted: Thu Jun 08, 2006 7:57 pm    Post subject: Another newbie with poi loader problems..come on you guru`s Reply with quote

Just purchased my entry into sat nav with the garmin nuvi 310,
excellent unit and fetures, just what i need. the only problem i have is i cannot access poi loader, gstart and web update programs.
i have uninstalled, regedited all files and re-installed them still to no avail.
I took my sat to a friends who has the 300 and it connected straight away and transfered the files i needed. his programs are the same version i downloaded making me assume it is something on my pc.
I can get the poi loader screen to load but with no options to continue, gstart says there is no gps attatched. have downloaded all the latest versions from garmin, phoned them 3 times to no avail.
i can mail screenshots if needed
Thanks in advance Tony
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timber
Frequent Visitor


Joined: Jan 18, 2006
Posts: 422
Location: Wild and Windy SW Scotland UK

PostPosted: Thu Jun 08, 2006 10:40 pm    Post subject: Re: Another newbie with poi loader problems..come on you gur Reply with quote

extra330 wrote:
Just purchased my entry into sat nav with the garmin nuvi 310,
excellent unit and fetures, just what i need. the only problem i have is i cannot access poi loader, gstart and web update programs.
i have uninstalled, regedited all files and re-installed them still to no avail.
I took my sat to a friends who has the 300 and it connected straight away and transfered the files i needed. his programs are the same version i downloaded making me assume it is something on my pc.
I can get the poi loader screen to load but with no options to continue, gstart says there is no gps attatched. have downloaded all the latest versions from garmin, phoned them 3 times to no avail.
i can mail screenshots if needed
Thanks in advance Tony


Welcome to the Forum Tony,

Sounds like the garmin drivers for the usb are not installed are they Question . The drivers should be on the as supplied cd.

Another thought when you tried on your friends pc who's cable did you use his Question or yours Question (trying to eliminate possible faults) if his try yours what happen's.

I assume you have other usb devices that work ok on your pc.
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extra330
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Joined: Jun 06, 2006
Posts: 3

PostPosted: Fri Jun 09, 2006 4:09 am    Post subject: ?? Reply with quote

Thanks for the reply,
What cd? my unit never came with one, when i installed the unit it picked up the drivers from somewhere, surley even without connectin the gps the programs should load?
i did use my own usb cable and i do have many other usb devices working.
i have also tried it in different ports on the pc.
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