Navman ic530

grayscottage · Occasional Visitor Joined: May 10, 2006 Posts: 10

Navman advertise free downloads of speedcamera poi's from this site. I have bought the icn 530 and am close to returning it if this cannot be done.

Tim Buxton · Posted: Wed May 10, 2006 11:31 pm Post subject:

Can you provide a link to the Navman page where they say there are free speedcamera poi downloads from this site, please?
_________________
Tim

grayscottage · Occasional Visitor Joined: May 10, 2006 Posts: 10

This is the site I bought the unit from, see features section http://www.thenavigationcompany.com/products/TN0143_Navman_iCN_530.html

under Technical Software features see speed camares/limits http://www.navman.com/Navman/templates/productinformation____3463.aspx

Also another advert stating free poi's, see customer benefits http://www.handtec.co.uk/product.php?xProd=244&xSec=1&jssCart=422c2e40b84c203a8a6500980c3dde2f

I could add more

peterc10 · Posted: Thu May 11, 2006 10:13 am Post subject:

Navman themselves don't say in the spec you linked to that cameras can be downloaded free from this or any other site. All they suggest is that cameras can be loaded. The second of the other ads mentioned free camera downloads but not this site specifically.

You can't download cameras for free from this site anymore, and that applies to all sat nav systems not just Navman. If the supplier of the kit said you could then that is his error.

However look at it this way. Downloads cost £2 per month or £19 per year. Compare that with the cost of the purchase of your sat nav. If you only bought the sat nav to get the cameras then it ain't much more. If the cameras are not worth £19 a year then don't buy them. Either way it will be the same for any sat nav system you buy.
_________________
Peter
HTC Sensation
Sygic GPS for Europe (No more TT "support"!)
Copilot for USA
Bury CC9060 bluetooth car kit & Brodit mount

grayscottage · Occasional Visitor Joined: May 10, 2006 Posts: 10

Thanks for your reply, much appreciated. However over a 5 yr period, say approx life of the Navman this amounts to over 1 third increase in cost over the expected expenditure. I suppose it is relative as to what is not too much or not? If something states free, like both of the sites I sent you it is like saying on your site something that is true when in fact it is 100% inaccurate.

Tim Buxton · Posted: Thu May 11, 2006 10:54 am Post subject:

I got this quote from the Hints & tips page on Navman's website.

grayscottage · Occasional Visitor Joined: May 10, 2006 Posts: 10

Somewhat agressive I feel. You need't be. If you look back at my words at no point do

Tim Buxton · Posted: Thu May 11, 2006 11:31 am Post subject:

Not intended as aggressive at all. I'm just trying to iron out the facts.

You said

"Navman advertise free downloads of speedcamera poi's from this site."

If they do, please supply a link.

You said

"If something states free, like both of the sites I sent you it is like saying on your site something that is true when in fact it is 100% inaccurate."

Once again, this is not true.
_________________
Tim

grayscottage · Occasional Visitor Joined: May 10, 2006 Posts: 10

How can that statement not be true?

grayscottage · Occasional Visitor Joined: May 10, 2006 Posts: 10

If you want the facts, I am told Navman supplied the initial marketing info to the distributors re the icn 530. Navman then link into your site for the downloads which unsuspecting consumers think is free, it is not. No where did I say you were misleading people. What I said was if a fact is wrong it is wrong (irrespective of who says it). However at the moment you are benefitting from inaccurate marketing. A charge is required, fact. I would expect a responsible company would contact Navman and show them that their distributors are misleading the public contra to trading standards T&C's. Navman are then directing via their site to you as beneficiary of the misleading info. We do not need this to mean getting the magnifying glass out to look at the minute detail. We need helpful Laughing

and customer focused orgqnisations. Over and out. Please do not send me a further e-mail as the discussion has outlasted what was required already.

Kindest regards all the same
Simon

Tim Buxton · Posted: Thu May 11, 2006 11:59 am Post subject:

Tim Buxton · Posted: Thu May 11, 2006 12:06 pm Post subject:

grayscottage · Occasional Visitor Joined: May 10, 2006 Posts: 10

Each time you reply your forum administrator generates an e-mail, perhaps you did not know.

http://ems00801.egain.net/system/web/view/selfservice/controller.jsp?CONFIGURATION=1019&PARTITION_ID=1&CMD=STARTPAGE&LANGUAGE=en&COUNTRY=gb

Tim Buxton · Posted: Thu May 11, 2006 12:34 pm Post subject:

grayscottage · Occasional Visitor Joined: May 10, 2006 Posts: 10

Please please tell me how

	PocketGPS
	Web