WARNING FOR GO 300 Users

MikeB · Posted: Wed May 04, 2005 9:46 am Post subject: WARNING FOR GO 300 Users

Aparently the new GO 300 does not come with the Maps on the CD, just the SD card.

Unless you backup your GO you will have to send your SD card back to TomTom to get the maps re-installed.

Please ensure that you take the option to back up your GO before you make any changes to the data. ie adding POIs or Speed Cameras, or changing voices.

I am not sure why Tomtom have decided to do this as it must surely increase the number of support calls they will receive. It is also a strange policy for a device that they sell specifically to be stand alone without the need for a PC. So why insist on a PC for your diaster recovery option?
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Mike Barrett

rkm_hm · Posted: Wed May 04, 2005 12:13 pm Post subject: Re: WARNING FOR GO 300 Users

clivers · Posted: Wed May 04, 2005 12:19 pm Post subject:

of course the same is going to apply to map upgrades for the classic...
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Ipaq 3970, Ipaq 2210 X2, Smart ST V1, Tomtom V3+V5, CoPilot V5, AA Navigator, Tomtom Bluetooth GPS, Navman 3450i Jacket, Navman Bluetooth GPS, Holux GM270, Fortuna GPS-PocketXtrack
, Tomtom GO V5 Classic, Road Angel Classic.

MikeB · Posted: Wed May 04, 2005 2:37 pm Post subject: Re: WARNING FOR GO 300 Users

Darren · Posted: Wed May 04, 2005 8:25 pm Post subject: Re: WARNING FOR GO 300 Users

rkm_hm · Posted: Wed May 04, 2005 9:00 pm Post subject: Re: WARNING FOR GO 300 Users

Darren · Posted: Wed May 04, 2005 9:02 pm Post subject: Re: WARNING FOR GO 300 Users

MikeB · Posted: Wed May 04, 2005 9:56 pm Post subject:

Sorry for not making myself clear earlier. Darren has it right. TomTom market the GO as a stand-alone device that is literally Plug and GO. It doesnt need a PC to use it etc.

I got my GO300 today from TotalPDA and being aware of this issue I very carefully scanned the documentation. Admittedly the CD says that it contains manuals, but there was no mention of backing up the supplied SD card.

In their favour though the SD card that they provided for me was write protected so I had to release the lock to copy some POIs onto it. This meant that my PC wouldnt write to it. Having said that stick the card into the GO300 and it ignores the write protect so you can write POIS favorites etc. also when you plug your GO directly into the PC it can write to the SD. Not very standards based.
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Mike Barrett

jeta1 · Posted: Wed May 04, 2005 11:37 pm Post subject: Backing up 300....

Virgin poster here, please be gentle !

After reading posts on here over the weekend, it was clear that some 300's were in stock, I took a quick trip to my local Comet to find thay had 2 on the shelf, I quickly relieved them of one!

First impressions.....excellent, well pleased (having moved from laptop based setup)

Just want to ask about the back up situation. If I use the auto backup function on the set up CD, just what is it that gets backed up? Once that backup is completed i'm thinking the safest thing to do is burn the backed up files to CD if I do that do have a secure back up of all original data (ignoring POI's and Favourites that I may add myself)

Also whats the difference between a POI and a favourite?

Thanks in advance....

sgould · Frequent Visitor Joined: Oct 05, 2004 Posts: 1320

If the 300 is the same as the original Go, the backup just copies the bits you have added. It's quick and easy, and not a problem if you have a full backup of everything, just in case. Full backup takes me 8 minutes.

Not a lot of difference between PoI and favourites. Favourites are limited to 20(?) but can be accessed with one touch. PoIs are unlimited (within the 40 categories) and can be copied more easily but need a couple more touches to navigate to.

Darren · Posted: Thu May 05, 2005 7:37 am Post subject: Re: Backing up 300....

jeta1 · Posted: Thu May 05, 2005 11:28 am Post subject: back up....thanks for info.

I can see there may be problems with folks loosing data/maps.

Having listened to the advise in this thread I've 'copied' the contents of the SD card and also used the 'back-up' function

Copying the entire contents of the card to my pc I see that the contents add up to 118mb; I don't see a reference to copying in the TomTom documantation. Using the 'back-up' which is referred to in the documentation/set up cd (v4.50) gives rise to a folder that autoinstalls in 'my documents' this file is only 9.79mb. So there is a huge difference between backing up and copying.

Seems to me that if folks follow the instructions and 'back-up' there is much data that is NOT backed up.

Now if you are an experience GO'er this may be as you expect; I am new to this and wonder if there is a possibility the folks could unintentionally loose data, presumabley the maps?

SHC · Posted: Thu May 05, 2005 11:31 am Post subject:

Thats what I have just done after reading this thread. I've made a full copy of the SD GO card. I've also copied it all over to a new bigger SD card (there was only 818kb left on the GO sd card.) and am using that in my GO. The original is safely stored away with the CD and product code card.
BTW what is the product card for? With TTN 3 I needed it to activate the product, with GO it really was just plug in and GO, I didnt need it to add Traffic either.

MikeB · Posted: Fri May 06, 2005 11:47 am Post subject:

The Product Code card is probably the most important bit of additional paperwork. This is the code that TomTom work with to ensure that you can upgrade next year when they bring out new maps and applications.

The GO is activated on unpacking with the original SD card. If you ever need to re-activate again you will need this number. With V5 the activation details are stored on the GO so are independent of the card used. This means that you can copy to larger cards without the need to re-install.
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Mike Barrett

jeta1 · Posted: Fri May 06, 2005 12:05 pm Post subject: registering a GO.....

I have the product code card safely hidden away, for future use. However another confusing issue on the set up CD (adding to the misleading backup instruction) is the link on the CD to go-online and register. The link does not work. What is registration? I have found a place on the Tom Tom site where I can 'record' my product code. Is that the registration process? It isn't clear to me. I've logged a question with Tom Tom but their answer leaves me uncovinced that my GO is registered with them.

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