Has my TomTom bluetooth receiver died?

Blueteeth · Occasional Visitor Joined: Jul 18, 2005 Posts: 3

Hi,

My bluetooth GPS receiver has stopped working.

When I charge it the red light comes on and thn goes out when charged as normal.

When i press the power button very quickly, the blue LED flashes once.

When I press and hold the power button for a second the green LED comes on and stays on solid, but no blue light.

In any of the above states when I search for the receiver in bluetooth device noting is found.

Any ideas?

Is this a known issue? Sad

swaino · Occasional Visitor Joined: Jun 26, 2004 Posts: 21

s'funny mine has just started doing that aswell? I have tried the suggestion on the TomTom web site of letting it discharge and then charging from the mains adaptor. It still gives a red light when charging.
I think it means the battery is dead although it seems to hold some charge?. Oh well I wonder how much a new one is gonna be? unless someone knows a handy hint!.

Blueteeth · Occasional Visitor Joined: Jul 18, 2005 Posts: 3

I've done some searching and have found a few people reporting the same issue. I don't think it's a case of it not holding the charge, as it still takes a good 5 - 6 hours to run down the battery.

I've emailed TomTom and will post what they tell me.

In the meantime can anyone recommend a wired (i've been put off BT with recent events) GPS receiver for use with my HP 2210.

Blueteeth · Occasional Visitor Joined: Jul 18, 2005 Posts: 3

Ok guys i'm turning to you for a bit of advice. I emailed Tomtom about this issue and i got the usual response of let it fully discharge then recharge for 6hrs, alas no joy.

Then they sent me the following:

Dear Mr,

Might we suggest you try to download and install this update for the GPS application:

Title: Update October 2004 - TomTom GPS 3.07 - Pocket PC
URL: http://62.250.17.58/cgi-bin/uk.cfg/php/enduser/std_adp.php?p_faqid=1438&p_created=1083914649

With best regards,

The TomTom Customer Support Team

I've emailed them back asking how can a GPS software update affect my Bluetooth GPS receiver? They have told me to just try it.

Am i right in thinking they are not really listening to what i'm trying to explain to them?

P.S. If i send it back with an RMA number how much do they roughly charge for repair if the item is out of the 12 months warranty?

ABeeBeeSee · Posted: Thu Aug 04, 2005 8:07 pm Post subject:

Repair charge for me was 50 Euros - and they plug the holes that the cradle fits into so that you can no longer use that

chaddow · Occasional Visitor Joined: Jun 07, 2005 Posts: 25

I had the same problem with my TT GPS Receiver Mk1 and got it replaced under warrenty. When the replacement arrived the cradle connection was covered over, but this was just a plastic plug (in my case YMMV) which was easy to remove. Once the cover was removed the cradle connector was again usable.

Cheers for now
_________________
HP iPaq h5550 ROM 1.10.10 ENG
TomTom Navigator 6.010(7720)/GPS Driver 1.20
TomTom Bluetooth GPS/Wired GPS, Garmin GPSmap 196
Western Europe Map V652.1181/Brodit Car Mount

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