I/O device error on TTG300, help required.

S-Line · Occasional Visitor Joined: Jun 23, 2005 Posts: 2

I have a dodgy file on my TomTom SD card. If I try to back up my SD card I get an error message "error copying connect2internet: the request could not be performed becuase of an I/O device error". I have tried this on two different computers and I get the same message. If I try to view the properties of connect2internet I get the message "E:/ is not accessible the request could not be performed becuase of an I/O device error". I have an earier backup on my PC but it will not perform a restore due to this problem file. All other files on my SD card card be accessed with no problems at all. Should I reformat the SD and copy over an earlier backup. I'm currently using 5.1. Can anyone help? Thanks.

Eldar · Posted: Thu Jun 23, 2005 2:52 pm Post subject:

Copy ALL other files from your SD card to your harddrive.

(Do NOT use TT backup function for that - it only copies your personal settings, it's not a full backup)

Buy a new SD card (or reformat the original)

Copy all the files from the HD back to the SD card.

Re-install version 5.1 or upgrade to v5.2 (you'll get your connect2internet file back)

You might need to reactivate the map.

S-Line · Occasional Visitor Joined: Jun 23, 2005 Posts: 2

I used a new SD card and it now works fine. Had to format original SD to get it working again. Thanks

Zeena · Posted: Sun Jun 26, 2005 8:02 am Post subject:

I can confirm this. I got exactly the same problem with two brand new 300's.

Here is the solution:

- put the card in a card reader
- backup all data from the SD-card to your PC
- format the card
- put all data back to the card
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