Upgrade Problems

jbegg · Posted: Sat Jun 11, 2005 9:16 am Post subject: Upgrade Problems

Hi Everyone,

Got my upgrade yesterday from TomTom, Navigator vers 4 to vers 5 for Palm T3. Spent all afternoon trying - no joy. I tried installing via card reader twice and once with hotsync. I am using the same SD card that I used for version 4. I backed it up to my PC prior to formatting it and attempting to install the upgrade. I keep getting "No maps found". Anyone have any ideas?

Calligrapher · Posted: Sat Jun 11, 2005 9:56 am Post subject:

You need to put CD1 of the maps in and it will transfer the GB map to the card and all should be well

jbegg · Posted: Sat Jun 11, 2005 10:42 am Post subject:

Hi Calligrapher,

Thanks for your reply. I did put CD1 in and selected the non-GB map plus version and was faced with the no maps found at the end. I am at home now and am trying to use the CDs to upgrade on my Apple Mac (Windows at work where I tried to upgrade yesterday) but although I have been able to decompress the CAB files and install them onto my card, I have been unable to hotsync. Any suggestions?

Calligrapher · Posted: Sat Jun 11, 2005 11:24 am Post subject:

There is an option to use a card reader which worked well in my case. The directory is created, the file, either the smaller or larger(inc main roads of europe) is transferred and it just works - after activation. Hope this helps

jbegg · Posted: Sat Jun 11, 2005 12:06 pm Post subject:

Hi Calligrapher,

I have performed the folling aborted upgrade attempts:

1) On my Windows PC at work yesterday using Hotsync to install the initial Navigator application and then a card reader to install the non-GB plus map. Result: "No maps found". Looking at the card it appears to have all the data on it ie 113.2 mb used and 6.8 mb free.

2) On my Windows PC at work yesterday using Hotsync to install the initial Navigator application and then a card reader to install the non-GB plus map. Result: "No maps found". Looking at the card it appears to have all the data on it, ie 113.2 mb used and 6.8 mb free.

3) On my Windows PC at work yesterday using Hotsync to install the initial Navigator application and then Hotsync to install the non-GB plus map. Result: "No maps found". Looking at the card it appears to have all the data on it ie 113.2 mb used and 6.8 mb free.

4) On my Apple Mac today I have tried to Hotsync but the files are not compatible with it. I can open the folders in the Tom Tom Cds but am unable to hotsync to my Palm. Although I have managed to install the map files onto my SD Card via a card reader, when i tried also to decompress the CAB files of the application program and install them by dragging and dropping them onto my hotsync window - no joy!!

Thought I might add that I have spoken to TomTom yesterday and it was their advice to do the couple of more re-installations, they also mentioned that Mac installer was planned. As they are closed now for the weekend I will have to wait till monday to speak to them again. Unless anyone has any ideas?

jbegg · Posted: Tue Jun 14, 2005 6:22 pm Post subject:

Hi Everyone,

I got my upgrade working today at long last (got the upgrade last friday). After updating my Palm Desktop to version 4.1.4 (from version 4.1.0) I still could not get past the "No maps found" after using a card reader to install the maps. All I did was to hotsync the maps as well as the application (after advice from TomTom) and it worked.

Now I can join everyone else in looking at all the posts in the forums - without feeling I am an outcast not having been able to upgrade.

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