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NOT HAPPY

 
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nich
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Joined: Jan 28, 2005
Posts: 126
Location: cheshire

PostPosted: Wed Jun 08, 2005 9:32 pm    Post subject: NOT HAPPY Reply with quote

I have just returned from 10 days in France. My 4month old Tomtom complete with £100 worth of western europe maps was complety useless. Having ordered and paid for the upgrades on 3rd Mayand still waiting delivery. I could not activate the old France maps when i arrived in FRANCE, having ordered the upgrades the old maps were turned off. What a con. I have the right having paid for the maps, to use them. Not only do i have to wait and wait and wait for the upgrades but in the meantime my expensive purchase is useless. It is not good enogh. What can i do.
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HOG
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Joined: Apr 15, 2005
Posts: 114

PostPosted: Wed Jun 08, 2005 9:58 pm    Post subject: Reply with quote

why did you not activate the maps before you left?

I have ver 5.10 installed with the previous version of MoWE and I have activated them all here when I installed them.

I can change to any of the installed maps without a problem?
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nich
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Joined: Jan 28, 2005
Posts: 126
Location: cheshire

PostPosted: Thu Jun 09, 2005 7:53 am    Post subject: Reply with quote

I had activated what i thought was all my maps. The UK was activated when i updated to 5.1. Had to get that form Tomtom too. Just took for granted that all were activated. So anyone out there of on there jollies soon, beware CHECK that ALL maps are activated before you go and if waiting for the everlasting upgraded maps get Tomtom to send you new (do i mean old) activation codes before you leave you PC behind and go off travelling.
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awdriver96
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Joined: Jan 02, 2005
Posts: 18

PostPosted: Thu Jun 09, 2005 8:19 am    Post subject: Reply with quote

If you activated your other maps when you upgraded to 5.01 then you already have tha activation code. it is the same for all your maps just put it in!
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nich
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Joined: Jan 28, 2005
Posts: 126
Location: cheshire

PostPosted: Thu Jun 09, 2005 8:34 am    Post subject: Reply with quote

The uk maps are the origanal one that come with Tomtom, that one Was installed when i got it. I then bought the mowe and installed the French map. they both apear sepuratly on the map menu. Surely the need differant codes to activate . I have one code to activate the Uk and one for mowe.
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Faust
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Joined: May 02, 2005
Posts: 210

PostPosted: Thu Jun 09, 2005 8:56 pm    Post subject: Reply with quote

but did you not try some advance planning sat in the comfort of your own home before the holiday? If you had then you would have know whether the map was activated or not.
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nich
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Joined: Jan 28, 2005
Posts: 126
Location: cheshire

PostPosted: Thu Jun 09, 2005 9:08 pm    Post subject: Reply with quote

I have tried in the past and it won't work this side of the water. I assumed it was because it used different satellites?
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PJEvans
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Joined: Apr 13, 2005
Posts: 109

PostPosted: Thu Jun 09, 2005 9:20 pm    Post subject: Reply with quote

The 'navigate to' won't work but if you use the advances planning A-B you can plan all sort of routes, and check everything is working OK
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nich
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Location: cheshire

PostPosted: Thu Jun 09, 2005 9:31 pm    Post subject: Reply with quote

thanks for that . You live and learn.
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nich
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Joined: Jan 28, 2005
Posts: 126
Location: cheshire

PostPosted: Mon Jun 13, 2005 8:21 pm    Post subject: Reply with quote

Hey guess what. 20 days in Capture and paid for and......................still not here. Tomtom don't seem to want to answer my e-mails.Wonder why
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nich
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Joined: Jan 28, 2005
Posts: 126
Location: cheshire

PostPosted: Tue Jun 14, 2005 9:32 pm    Post subject: Reply with quote

Well after jumping up and down. It arrived this tea time. it all seems well. One question can i throw away the original cd or will i need the again.
Thanks for lisning to my moaning.
A bit happier bunny
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Oldboy
Pocket GPS Moderator
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Wed Jun 15, 2005 6:19 am    Post subject: Reply with quote

Never throw anything away. You just never know ......
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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