Tom tom mobile help needed

southgps · Occasional Visitor Joined: Mar 04, 2005 Posts: 5

i popped my new card in my spv e200 and the only screen i get when i load tt is

opera frontier c
ferry ter golf cour
Hotel/motel hospital/p
tourist at mountain
etc etc

Then TT hangs if i try and do anything!

Darren · Posted: Sat Mar 05, 2005 9:29 am Post subject:

Is that text displayed when TT launches?
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Darren Griffin

southgps · Occasional Visitor Joined: Mar 04, 2005 Posts: 5

hi Darren

Yes it is Sad

Thanks

Darren · Posted: Sat Mar 05, 2005 1:08 pm Post subject:

What other apps do you have installed? Is this an genuine TT Mobile MMC Card?
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Darren Griffin

southgps · Occasional Visitor Joined: Mar 04, 2005 Posts: 5

no other apps (new spv e200)

yes pukka tt card Smile

DavidW · Posted: Wed Mar 09, 2005 1:09 am Post subject:

If it's a genuine TomTom Mobile card, contact TomTom Support, who should be able to help you, if necessary by offering you a 'repair' of the card (they'll copy a complete new image over it). There's always some rogue storage media that slips out (we've had people with faulty CDs before now on other products).

If the smiley indicates that this is not, in fact, a genuine TomTom Mobile card, please do not waste our time. Pocket GPS World has a policy of neither endorsing nor supporting the use of software other than in accordance with copyright law and any relevant licence agreements.

My apologies if yours is a genuine card, but we've had quite a bit of time wasted recently in at least one thread where the problem turned out to be software that had been modified to circumvent activation. We have no way of telling in the forums whether people are using legally licensed software or not, but we do ask people to understand that there's no way we can do anything that appears to encourage or support breaking the law.

David

southgps · Occasional Visitor Joined: Mar 04, 2005 Posts: 5

hey guys

thanks for the supplies, contacted tt directly, they are shipping a new card as we speak. Thanks :o

DavidW · Posted: Wed Mar 09, 2005 3:34 pm Post subject:

That's good news. TomTom will stand by legitimate users who have card problems, as your example shows. It can take a little while to get help, but if you contact them with proof of purchase and your Product Code to hand, you should have no problems. Do post back to let us know when you're sorted.

My apologies once again for my previous post - but there are people who do waste our time and aren't prepared to pay for what they wish to use. My experience is that PDA, GPS and navigation products are getting cheaper all the time. I paid £560 for an iPAQ 3970 in September 2002 - that would buy you a whole system now. Please support the companies so that they can bring us ever better products.

David

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