TT Pro Truck 5150 - Not Recognising SD Card

hoolahoops

Friend has a Pro Truck 5150 which doesn't allow him up put updated maps onto his SD card.

I've not looked at it yet and before I do I was wondering if there is any advice (I'm not familiar with MyDrive) for things to check before I take a look, other than to try another SD card?
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Kev

TT Go 950 Live. Fixed Brodit mount
Motorola Moto 4G

molerat · Posted: Tue Jul 02, 2019 2:33 pm Post subject:

Does it recognise the card at all ? How big is the card - needs to be at least 16GB. I assume he has a large map that no longer fits on the device.

There are a few known TomTom problems at the moment.

Corrupted card / deleted map which you cannot format / correct due to no map on the device internal memory, needs a small map allocating to the account by TT - contact them through the official forums. You can then format the card and download maps.

My Drive Connect downloads cache full - click settings cog, downloads, empty downloads folder
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Garmin Drive 51LMT-S EU
(TT One V3 512MB + RDS TMC UK&RoI v1005 now retired, dead due to withdrawal of manufacturer support)

Kremmen · Posted: Tue Jul 02, 2019 4:43 pm Post subject:

First check - any card over 32Gb Windows will format as ex-FAT which many devices can't read.
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DashCam:
Viofo A119 V3

hoolahoops · Posted: Wed Jul 03, 2019 7:32 am Post subject:

Thanks for the suggestions. When I get to take a look I'll post my findings.
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Kev

TT Go 950 Live. Fixed Brodit mount
Motorola Moto 4G

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